Quality Assurance Software
Resume:
******.*****@*****.***
SUMMARY
* **** ***** ** ********** in the IT domain with specialization in Software Quality Assurance and Testing.6 years of experience in software Analysis, Design and Software Quality Assurance Testing (Manual / Automation) of Client Server, Web Applications, GUI applications, System Integration Testing(SIT) Data Testing and User Acceptance Testing.3 Plus years of Leadership experience with a track record of motivating and developing team leaders and team players. Experienced using on-shore, off-shore, and mixed teamsConducted/coordinated Unit Testing, Integration Testing, Functional Testing, Smoke Testing, System Testing, Performance and Regression TestingExpertise in writing Test Cases, Create Test Data, Test Scenarios, Test Scripts, Execute Test Scripts, Verify Test Results, and Log Defects.Proficient in manual testing on both Client-Server and Web-based applications. Coordinated UAT activities and consolidated information relevant to UAT across multiple projects.Strong Knowledge of Agile, RUP’s Iterative Software Development Life Cycle (SDLC), Waterfall and Spiral processes, implementing the Rational Unified Process (RUP) components in all four phases of a project: Inception, Elaboration, Construction and Transition.2 years of significant experience in using HPQC/QA Director/Test Manager for test management activities 3 Years of experience in using QA Director/QTP for Test Automation activities, And also with MS Office Suites.2 Years of significant experience in Developing/Maintaining and Executing SQL scripts in Oracle and SQL Server Environments.Significant Experience in defect management using various defect tracking tools like Clear quest, JIRA and Quality Center.Strong understanding of Project Management Life Cycle (PMLC)Experience in diverse industries such as Healthcare, Insurance, Finance, Retail, Telecom and Automotive.Good experience in directly working with clients to Define Requirements and Specifications and converting the Business Requirements into efficient Test Cases.Planned and managed effective communication sessions like formal and informal meetings and training that demonstrate strong relational skills and goal-orientation.Proven ability to work efficiently in both independent and team situation with positive results.Excellent team player with problem-solving and trouble-shooting capabilities.
Educational Qualification & Certifications
PG Diploma in Enterprise Software Development (2008-2009)Oracle Certified Associate (OCA)Post Graduate Diploma in Computer Science ( PGDCS)Bachelor of Science (B. Sc)
EXPERIENCE:
Client: Alberta Health Services /Open Text Jul 2011 – Feb 2012
Role: SIT / UAT Tester
Project: Alberta Health Service’s IAM application is a secure online application that enables the consolidation and more efficient management of user credentials (user id, fob etc) used to control access to clinical applications. IAM – Identity Access Management system provides single sign on functions for authorized health care providers to access Alberta Netcare Applications.
Responsibilities
Develop and document software testing plans.Develop functional test cases and test plans using QA DirectorCreate Test Scripts against the use cases in QA directorExecute, analyze and document results of software application tests and information and telecommunication systems tests.Identify software defects and prioritize their fixes into product releases and Plan for future releases.Team with software developers, architects, and testers to build and support new product releases.Enhance product quality by developing and executing software QA plans.Perform multiple browser and web site usability testsAssisted in UAT strategy definition and compliance of strategy by leading the development of UAT test plan, test conditions and test cases.Facilitated documentation and execution of User Acceptance TestingLog defects in JIRA – Defect tracking tool to track the issues identified during the functional testing of the applicationInstall software and hardware and configure operating system software in preparation for testing.
Environment: QA Director, JIRA, XML, Java, J2EE, Oracle Server, MS Office, MS Visio
Client: Thales Systems Inc Jun 2009 – Jul 2011
Role: Software QA Analyst
Project: Thales is a leading international electronics and systems group, serving the defense, aerospace and financial security markets worldwide, involved in System Integration Testing (SIT) and testing an E- Security application covering a range of financial services like retail banking, Stock trading and data protection solutions.
Responsibilities
Responsible for identifying test cases for automation and developing automation test scripts using QTPPerform the tasks of running test and defining test results using QTPPerform responsibilities of object identification and performing data driven testing using QTPPerformed Database Testing by executing complex SQL QueriesEnsured accuracy of data attributes for extracted historical and Operational data.Identify software defects and prioritize their fixes into product releases and Plan for future releases.Team with software developers, architects, and testers to build and support new product releases.Developed strategies and detailed plans for testing at the project and the integrated release testing levels. Assisted in UAT strategy definition and compliance of strategy by leading the development of UAT test plan, test conditions and test cases.Facilitated documentation and execution of User Acceptance TestingLog defects in QC – Defect tracking tool to track the issues identified during the functional testing of the applicationInstall software and hardware and configure operating system software in preparation for testing.Assisted in Configuring and maintain/patch/backup Windows 2K/2003 File servers, Application/Web application Servers-Exchange and SQL Server.Utilized the corporate PAL to ensure work processes adhered to the CMMI framework during the maintenance and support activitiesProvided support in the development of UAT Strategies.
Environment: Quality Center 9.2, QTP 9.2, VB Scripting, XML, .NET, SQL Server, Windows2000, MS Office
Client: PNC Financial Services Apr 05 – Jul 08
Role: QA Consultant/Lead
Project: PNC’s Mortgage Management System is a secure, browser-based, continually evolving mortgage origination system that meets the changing needs of the Global mortgage broker industry. It improves the way mortgage originators administer their business and their ability to conduct business transactions with lenders, clients, partners and industry suppliers.
Responsibilities
Led a team of 7 QA Test Engineers.Involved in writing Test Plans and Test Scripts in Quality Center Involved in Specific UAT activities including test strategy definition, test preparation, test execution, running scripts & reporting.Perform responsibilities of object identification and performing data driven testing using QTPActively involved in the execution of Test Cases for System testing, Regression testing and GUI testingStrong Understanding on business analysis, systems analysis and quality assurance methodologies, data warehouse and business intelligence (BI)Handle responsibilities of implementing automation framework and exporting test results in QTPIdentified test cases for automation and developing automation test scripts using QTPCreated Functions Functional Specification Document’s (FSD’s) and set up weekly meetings to discuss ambiguous business rules between QA and business TeamAssisted in developing and improving quality standards and processes using ISO 9001, CMMI Level 3Strong understanding of the Risk Management Framework.Loaded requirements in Quality Center and linking requirements for trackingInvolved in Data Testing with Tandem DevelopersResponsible for automation of application enhancements using QTP for a Critical Path run during ProductionLogging defects in JIRA and tracking them in Quality Center and developing reports for Open Defects Responsible for Regression testing after every build and defect validations and trackingCoordinated Defect meetings between QA, Business, Development and Product team to assess priority and severity of defects, hence impacting build dates
Environment: Quality Center 9.2, QTP 9.2, JIRA, VB Scripting, XML, .NET, SQL Server, Windows2000, MS Office
Client: Alsec Technologies Jan 04 – Apr 05
Role: QA Analyst
Project: Alsec Tech is a global services provider delivering technology-driven Business solutions that meet the strategic objectives of clients. This application provides online banking for the customers to manage their Credit Cards, Loans and other Banking Services.
Responsibilities
Responsible for designing, producing & implementing web applications. Participated in Project Planning and control. Defined resources, deliverables and staff engagements Analyzed and translated editorial and visual content for web channel Developed Site Map, Navigational Rules, Screen Layouts and GUI Elements. Programmed registration and search functions in Java Server Pages. Designed and developed table layouts, frame based navigation and forms in HTML/JavaScript Analyzed User Requirement Document and developed Test Plans, which includes the Objectives, Testing Strategies, Test Environment and others Involved in Change Request meetings to document changes and implemented procedures to test changes Developed Test Cases and Test Scripts for the Functionality Testing Worked closely with the Developers and System Engineers to nail down the technical problems Tested the Application with Development, Staging, and Production Environments Prepared and authored various User Level and System Level Documents Prepared Various System and Interface Documents for Updated QA Process Coordinated with development and functional teams regarding releases and Bug Tracking System
Environment: Mercury Interactive Loadrunner 8.0, Mercury Interactive Winrunner 8.0, Quality Center 8.0, MS Visio, MS Excel, Java Script, UNIX, SQL Server and Windows NT
Client: Dell International Services Jan 01 – Dec 03
Role: Technical Support Consultant/System Tester
Responsibilities:Provide Middle-Tier technical support on basic operational or maintenance of personal computers and /or peripherals using available tools. Guide customer troubleshooting efforts to identify products that have technical issues and issue service calls in accordance with guidelines. Identify and Resolve Hardware and Software Related issues with Dell Products.Assisted in configuring and managing wireless networks across the workgroup.Trained in Manual Hardware and Software Testing.Acted as a liaison between client and the technical teamResponsible for designing, producing & implementing web applications. Participated in Project Planning and control. Defined resources, deliverables and staff engagements Analyzed and translated editorial and visual content for web channel Developed Test Cases and Test Scripts for the Functionality Testing Worked closely with the Developers and System Engineers to nail down the technical problems Tested the Application with Development, Staging, and Production Environments Prepared and authored various User Level and System Level Documents Prepared Various System and Interface Documents for Updated QA Process
Professional References: References will be made available upon request.
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