Computer Science Software

Sammy Battikha

**** *** ***** ** ***

Montreal, QC, H2X 2R4

Telephone: 438-***-****

Email: *****.*****@*****.***

Qualifications Summary

Diverse educational background, 2 university degrees: Computer Science and Psychology, combining analytical and technical skills with effective research, communication, and writing abilities.

Experienced in database administration, system administration, and SQL coding in large-scale global commercial projects, in addition to various programming languages.

Bilingual: Fully fluent in English and French.

Education

Bachelor of Computer Science (Option Computer Applications) Concordia University, Montreal, QC, Canada 2009

Bachelor of Arts, Major in Psychology Concordia University, Montreal, QC, Canada 2005

Technical Summary

Operating Systems: All Linux major distros (most familiar with Ubuntu and Debian) All Windows versions.Languages/APIs: C++, C#, C, Java, MySQL, Interbase and Firebird SQL and PL/SQL, OpenGL, DirectX, XNA, Haskell, Linux Shell Scripting, and others.Productivity Software: Microsoft Office, OpenOffice, Lotus Smartsuite.Also experienced with defect-tracking software such as Mercury Quality Center.

Career Experience

Technical Writer / Trainer for

Jan 2012- Mar 2012WorthWare Systems are the makers of CellSell, an accounting and POS software package for the cellular phone industry.Wrote detailed documentation for training new CellSell customers.Led workshops and webinars to demonstrate features of CellSell to store owners and managers.Responded to customers' inquiries on building and customizing reports for specific purposes.

Jan 2011- Dec 2011Multidev is a leader in complete retail solutions and POS software for hundreds of stores ranging from mega department stores to smaller stores throughout Montreal and all of North America (such as Yves Rocher, DKNY, Footwear, Steve Madden Inc.)Wrote Interbase and Firebird SQL queries to create reports, and fix database errors.Performed system administration tasks for clients through remote connectivity tools.Fixed corrupt client databases and improved their stability and performance.Wrote detailed installation and troubleshooting guides for Multidev and their clients.Authored automated windows tasks and .bat batch files to automate several tasks for Multidev's clients.

Setup Configuration Specialist for

Aug 2010 – Jan 2011Aon Hewitt (formerly Hewitt Associates before the merger with Aon Consulting) is the world’s largest global consulting, HR and Outsourcing company serving hundreds of Fortune 500 companies.Analyzed requirement documents and test plans.Configured Benefits/Contributions plans and programs to conform to client requirements.Wrote SQL and ADB2 queries to verify module integrity.Conducted Regression Testing, Integration Testing, Unit Testing and documented results to debug and validate project deliveries.

Programmer / Technical Analyst for at ’ Headquarters

Oct 2009-Aug 2010Soft Solutions is a vendor of custom designed retail software suites for world-wide retailers such as CVS Pharmaceuticals (USA) Canadian Tire (Canada) Okey (Russia) Intermarch and Carrefour (France) and others.Represented Soft Solutions at Canadian Tire’s offices.Designed, coded, and debugged Oracle SQL packages and scripts used in managing Canadian Tire’s database.Guided the communication between Canadian Tire and Soft Solutions’ development center.Managed and led workshops to train Canadian Tire employees on using Soft Solutions’ application suite.Wrote Requirement Books and Specification documents to update existing suite applications with new functionalities and design new upcoming applications.

Languages Spoken and Written

Please visit my linkedin profile to see recommendations from my previous managers and colleagues

http://ca.linkedin.com/pub/battikha-sammy/9/8b2/233

Contact this candidate