Customer Service Sales

W. Charles Alexander

Address: **** ******* ****, ********. **** 43228

Telephone: Home: (614) 8835, Cell: 614-***-**** (Google voice)

Internet: Personal: *******.*********@*****.***, URL: http://www.swl-ute.com

General Experience

Extensive background in project management, materials control & business management:

Proficient in materials control for over 30 years. Experienced in all aspects of managing machine shop and nonferrous foundry. Managed the design and manufacture of machinery for the electrical apparatus industry.

Extensive background in computers:

Proficient in Small Office Networking and in programming and operation of various computer systems: Well-versed in MS-DOS, Windows and Linux. Experienced programmer in BASIC, Visual Basic, PLC, Specialized Machine Control Programs.

Mechanical Design and Engineering:

Extensive background and knowledge in Mechanical Engineering, Steels, Aluminum and Plastics.

Proficient in AutoDesk Inventor 2009

Professional Experience

2003 to present

DeHOWE Machine & Tool, Inc.

P.O. Box 631 Delaware, OH 43015

Administrative Manager

Designed, installed and maintain Network and Computer Systems - Windows 2003 Server

Designed and maintain corporate Web Site.

Advise customers on material callouts, and create AutoDesk Inventor Drawings from old worn out parts.

1982 to 2003

KIPCO Incorporated

Post Box 21395, Columbus, Ohio 43221

Senior Administrator

Installed and maintained network and computers. Designed and maintained corporate web pages and databases. Designed motion control systems for specialized machinery. Performed field service (international and domestic) Electrical, Electronic, Hydraulic, Wiring, Mechanical and Computer repairs. Managed design of machinery for the electrical apparatus industry including: Electrical, Electronic, Wiring, Computer, Mechanical, and Hydraulic Systems.

Managed all aspects of Materials Control: Purchasing, Shipping, Receiving and Production Scheduling. Managed all aspects of Accounting: Accounts Payable, Accounts Receivable and prepared Accounting reports. Managed all aspects of Sales (international and domestic): Inside Sales, Outside Sales and Customer Service.

Education

1976 to 1977

Franklin University

Columbus, Ohio

Basic Electronics and Computers.

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