Sophie Zheng

***, **** *-*****

Laval (Quebec) H*N 4S6

647-***-****/514-***-****

Email: abou0h@r.postjobfree.com

Fluent in English/ Mandarin/Basic French

SkillsExperiences with thousands of customers per monthStrong communication skills and good service experiencesInvolve weekly sales meeting, discussion of sales goals and ongoing events in the companyStrong customer services skillsSoftware Packages: Oracle, SQL, OpenGL, UML, MS Office (Word, Excel, PowerPoint, Visio, etc.)

Additional InformationDetail & Team-oriented, multi-tasking, with organization abilitiesLear rapidly and work productively

Education

Dawson College, Montreal

2000 Certificate of Proficiency English McGill University, Montreal

2003 Department of Computer Science Concordia University, Montreal

2003 Bachelor in Computer Science with Software Systems Emphasis,

Working Experiences

2012 Customer service BMO Assurance

2010-2012 Sales leader Bell

2009 Sales representative Rogers

2009 Sales representative Videotron

2004 Customer service Paris Geneva

2003 Data Base Development New Brunswick Easter Seal march of Dimes

2003 Operating System Professor Brazil

Academic Projects

Organization Restructure CAE

Analyzing the dissolve of Simfinity group in CAE

Giving advice on their future functionalities of each department

Employee Management Database System

Using ORACLE and SQL, built a database system for any company to store and maintain information of employees and their dependents

Administration management System

Using ObjectifStore, built a database system for a student administration office, and retrieve information of students and their accommodations

Created GUI components using TCL/TK

Design and implement Three-Dimensional Scene

Using OpenGL Package and C++ language

Implementing 3 dimensions, animations, and richness of detail

Implementation of File Transfer Protocol (FTP) over User Datagram Protocol (UDP)

Building programs to transfer files and message between systems using FTP protocols and C/C++ language

Design and implement a Truckin’Game

The game is a simulation of a small economy, where a town has dealers who produce and trade commodities, and trucks that trade with dealers

Building a game engine using C/C++, constructing a simulation visualize using Java, and designing the whole game using Rational Rose

Designed appropriate XML formats to transfer date between the simulator and the visualize

Developing a micro shell

Applied Unix system call to create a program and execute user commands very similar to the standard Unix shell

Volunteerism

2002 Time Judge for Dragon Boat Festival

2002 Research Project at Fine Arts department

2003 IT Project at Canada World Youth

Reference available upon request.

Thanks for taking time to read my resume, and providing an excellent opportunity for a new person who is full of enthusiasm.

After four years of study at Concordia University, Department of Computer Science and Electronic Engineering, I got Bachelor degree of Computer Science which emphasizes on System Software. And also I accomplish the Certificate of Proficiency English at McGill University. I believe I am capable of the position that your company provides.

During the four years undergraduate studies, with the help of professors and classmates, I possessed professional theoretical knowledge of computer science. And also I mastered the relevant knowledge of computer system software design. In addition, I can accomplish the whole process of system software, design, analysis, implementation and maintenance independently.

Although I am new in this field, my honesty and enthusiasm would help me success if your company provides me proper time and space. Furthermore, I will continue studying to fulfill myself, meanwhile bring the biggest potential of myself to the company. I believe good working spirit is an important factor for every kind of job. I will work hard for the company and myself once I make my choice.

Please do take a look at my resume as your convenience, and I am looking forward to hearing from you soon!

Regards,

Yue Zheng

2012-05-01

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