Project Software Engineer

UMAR AFTAB

Apt#***, *** Neptune Dr., North York M6A1X3, ON, CA / *****.****@*****.*** / 647-***-****

Objective :

Seeking a challenging opportunity to work in the IT industry as a Software Support Analyst.

Work Experience

IT Help Desk

HR Downloads London, ON(Jan2012 – Mar2012)

Reporting to: Jeremy M. IT ManagerSet up clients for on-line training. Sent out training logins and technical manuals for training the clients.Provided technical support over the phone and through emails.Provided desktop support in a call centre environment for phones, amplifiers, PCs and laptops.Provided network support for the company's local LAN.Ensured network security policies were in place for internet browsing during work hours.Resolved the company’s IP conflict by allocating IP addresses for static and dynamic addresses.

Technical Editor Contract

Janalta Interactive Ltd. Canada (July 2011 – Oct 2011)

Reporting to: Cory J. Technical SpecialistEdited and defined technical content on the website Techopedia.com.Review required encyclopaedic research to verify definitions and content.Definitions involved 10 terms a week .Technical Review involved 50 terms a week.Cory J.’s contact details will be provided upon request.

Software Engineer and IT Consultant

3mushrooms Corp. London, ON (July 2010 to May 2011)

Reporting to: Ahmed A. Chief Executive OfficerWorked in a variety of roles in a resource lean organization in order to get results. Designed and built a custom dashboard which included flash charts for an end-customer facing portal.Built out an E-commerce site with ASPDOTNETSTOREFRONT which included working with ASP.NET webforms and XSLT sheets to render the output data.Implemented Scrum methodology to a Sitefinity project which usedASP.NET Webforms in the backend.Configured and managed servers including performing regular backups.Used leading CMS technologies like Drupal 6.0 and Wordpress 3.0 to design website frameworks.Managed and controlled website functionalities depending on customer requirements. Prepared technical design and customer facing documentation for various projects.Prepared documentations for the internal 3mushrooms marketing team for marketing the product.In response to RFPs, drafted business proposals supported with marketing materials.Implemented project management techniques and strategies to better manage and prioritise projects and customers.Ahmed A.’s contact details will be provided upon request.

Network Installation and Sales Intern

Xeelogs Telecom Toronto, ON (June 2009-August 2009)

Reporting to: Sultan M. Chief Technical OfficerInstalled telephone and internet services in homes and businesses.Performed sales through cold calling.Informed the customers on new services.Enforced payment schedule for customers.

Network Intern

Zensoft GFG Karachi, Pakistan (Jun 2007-August 2007)

Reporting to: Adeel M. Network Administrator Monitored and maintained network resources including LAN/WANs.Performed hardware, software and network troubleshooting.Optimized server and user privileges.Provided support for end-user desktop servicesInstalled and updated software and hardware resources.

Software and Technologies

Application Tools:

Adobe Photoshop, MS Office 2007 complete

Operating Systems:

Ubuntu(Linux), Windows (All)

Databases :

My SQL, MS Access

Web Development :

ASP.NET MVC & Webforms

CMS

Wordpress, Joomla, Drupal 6, ASP DOT NET STORE FRONT,Magento, Telerik Sitefinity 3.7

Networks:

LANs/WANs, VPN, Switches/Hubs

Research Based Application Projects Final Year Project- an application which promoted distance learning by allowing Instructors and students to participate in an interactive class environment from remote locations using SAAS(Software as a Service) implemented in .NET Framework, ASP.NET, C#Designed and implemented a comprehensive database linked to Honda Pakistan website which allowed users to place orders online and receive confirmation through email and SMS, implemented in HTML, CSS, PHP and MYSQL.Designed and Developed a Text Editor with a built in thesaurus, spell checker and dictionary in Java

Additional ProjectsDesigned an Economic calculator which showed cash flows on a JAVA platform.Developed a Network Protocol Analyzer(monitoring and capturing packets and frames) on JAVA platform using JPCAP library.C projects on command line -Roman no. convertor and Date Sheet Generator

Educational Qualification BSc. Computer Software Engineering (GIK Institute 2010)

Honours and AwardsWon prizes for English Essay Writing and Math Checkpoint Competition in O levelsSecured distinction in O levels Physics examinationBeen on Dean’s Honour Roll in the 7th SemesterSecured 3rd position for the Final Year Project at Open House Career Fair 2010Best Script and performance at university’s Dramatics competition

Volunteer ActivitiesActive Volunteer with the Al Maghrib Institute and Mercy MissionActive participant in M DECINS SANS FRONTI RES fund raising campaigns Dubai,U.A.E Involved in Clean-Up campaigns around Dubai, U.A.EMember of IEEE(www.ieee.org ) and SPIE(www.spie.org ) (GIKI Chapter)Founder of Society for Youth Motivation(SYM)-a GIKI students society

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