Customer Service High School

Katey Pate

Email: ********@*************.***

Address:

City: Oxford

State: AL

Zip: 36203

Country: USA

Phone: 256-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

To obtain a demanding position in the financial industry that allows me to use my knowledge of accounting with my desire to master any task.

Educational Background:

High School Dipolma from Jacksonville State University, Jacksonville AL 1/2001 to 8/2009 (Finance)

High School Dipolma from Oxford School Systems, Jacksonville AL 1/2001 to 10/2012

Job History / Details:

Career Focus

To obtain a demanding position in the financial industry that allows me to use my knowledge of accounting with my desire to master any task.

Summary of Skills

I am proficient with Office Package; Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint and Microsoft Outlook Express.

I am also knowledgeable with Windows XP, WIndows Vista, and Windows 7.

Work Experience

August 2009 to September 2012

AOD Federal Credit Union Oxford, AL

Accounting Specialist

I was in charge of the fraud and dispute department.

I helped customers with fraudulent charges on their accounts.

I reported directly to my CFO to investigate these charges.

I worked with the Chargeback Dispute Center to resolve these charges.

I reconciled general ledger accounts.

Part of my job was to keep up with the daily merchant debits and credits system throw outs and to keep them balanced.

I had to balance customer accounts and offset those from a general ledger account.

I also had to check daily reports and process them through spreadsheets to stay current with auditing procedures.

Also I managed the companies outgoing and incoming titles.

I processed all the new title applications.

I sent title applications to Alabama Department of Revenue for new titles.

I released titles from paid off loans.

October 2005 to September 2010

Sears Holdings Corp. Oxford, AL

Sales Associate

I assisted customers with problems and questions, I sold products and services, I cleaned, put up stock and assisted with inventory, and I was responsible for a cash drawer during customer check out.

January 2009 to April 2009

AOD Federal Credit Union Oxford, AL

Accounting Intern

During my last semester of college I interned with AOD under the title clerk.

I assisted the title specialist with title releases.

I filed loan documents and deceased papers.

I helped the credit card and debit card specialist with daily activities.

I also assisted the indirect lending department with loan paperwork.

August 2002 to November 2005

Ron Newton Volvo Anniston, AL

Receptionist

I answered customers calls and questions, I assisted the sales people, and attended to any clerical needs.

September 2001 to April 2004

First Class Pizza Eastaboga, AL

Customer Service Associate

I assisted customers, cooked food orders, checked out customers, made daily bank deposits, ordered supplies and cleaned the restaurant.

Education

2009 Jacksonville State University Jacksonville, AL

Bachelor of Science Finance

2003 Oxford School Systems Oxford, AL

High School Diploma General

Additional Information

References Available Upon Request.

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