Manager Project

Program Manager/Health Systems Development Specialist/Global Health Administrator

Senior health services administrator with experience managing complex programs, projects,

grant funding, operations, developing continuing education programs and conferences

internationally and in U.S. with universities, health plans, health provider associations,

hospitals, and clinics. Noted for my strong ability to work with complex issues and

transform them into simpler, easily understood components both in writing and verbally, as

well as participatory facilitation and professional coaching skills that are focused and

collaborative. My particular interest is in developing and managing cost effective,

targeted, and sustainable health care programs and systems meeting population needs.

Business Writing

Participatory Facilitation

Professional Coaching

Project Management

Program Management

Program Development

Education and Training

Process Redesign

Budget Management

Research and Analysis

Creative Problem Solving

Cultural Awareness

EDUCATION

MS - Global Health Sciences

University of California, San Francisco, CA

Administrative Fellowship Cleveland Clinic Foundation, Cleveland, OH

Certificate

Graduate School of Coaching

MSPH-Health Care Administration

University of Missouri, Columbia, MO

BA - Psychology

Kalamazoo College, Kalamazoo, MI

German Language and Art History

Universitat Munster, Germany

PROFESSIONAL EXPERIENCE

Program Manager, UCSF-MUHAS Academic Learning Project

University of California, San Francisco, San Francisco, CA and Dar es Salaam, Tanzania

(2010-2011)

Summary: Managed $7.5 million grant and late-2011 grant close-out, operations, finance

and budgeting, project staff in San Francisco and Dar es Salaam, reporting, and project

results dissemination for the Academic Learning Project (ALP), a collaboration between

UCSF and Muhimbili University of Health and Allied Sciences (MUHAS). Worked in Tanzania

for 7.5 months. Bagamoyo Health District Outreach was initiated as UCSF Master s program

project, after which hired full time. Asked to manage entire ALP 5 months later.

(Bagamoyo Health District outreach:

Facilitated creation of unique university-rural health district collaboration: Created

unique collaborative relationship between a health district severely short of health

professionals and MUHAS, with the university offering continuing education courses for

District staff in addition to utilizing District facilities for training, bringing more

health professionals to the District and increasing quality of care.

Orchestrated first interprofessional education program in Tanzania: Student teams from

five disciplines working together to assess maternal and child health patients on

inpatient units and in outpatient clinics.

Created District-based continuing education programs: With MUHAS clinical team addressing

quality of care deficiencies uncovered by interprofessional program students.

Developed proposal for a new operating theater: Created situation analysis with District

staff to highlight life-threatening clinical deficiencies in hospital operating theater;

developed brief on community surgical needs, supporting proposal for new operating

theater; opened February 2012.

(Helped conceptualize and implement a new centralized research administration unit:

Developed needs analysis, wrote strategy document, created process maps, summarized plans

for the MUHAS Senate. New research administration units were approved and are being

implemented.

(Managed ALP project dissemination conference in Tanzania: Created project plan, managed

both agenda development and logistics with teams in San Francisco and Dar es Salaam.

Attended by 150 people from East African health sciences universities, health and

education ministries, and NGOs resulted in proposals for increasing the quality and

numbers of health professions graduates and post-graduate retention through curriculum

revision and faculty development, developing an academy of health educators, professional

certification, continuing education, and licensure.

Life CoachGary Koehler Life Coaching, San Francisco, CA (2003 - 2009)

Summary: Life and business coaching to over 50 individual clients with focus on non-

profit executive career enhancement and change, conflict resolution, mediation, employee

relations, time management, budgeting and finance, healthy living, decluttering,

creativity and writing, spirituality, and mind-body connection. Taught workshops promoting

personal growth. Client quote: You have helped me become a better manager and well-

rounded person! Thank you for being such a trusted guide.

Project ManagerBlue Shield of California, San Francisco, CA (1999 - 2003)

Summary: Project management in the medical division of Blue Shield reporting to Chief

Medical Officer. Managed complex projects crossing divisions focused on improving quality

of health services using facilitative style. Known as the person who gets things done.

(Created Comprehensive Breast Cancer Program: Hired to create consumer-focused health

initiative, developing a program to coordinate medical, psychosocial, and practical needs

for women with breast cancer. Program was not implemented, yet served as model for other

disease management programs.

(Developed and managed new congestive heart failure disease management program serving

2.5 million Blue Shield enrollees: Developed program specifications and documentation,

managed vendor selection, contracting and new vendor relationships. Project manager and

interim program manager.

(Developed and Managed IPA/Medical Group Incentive Program: Rewarded IPA/medical groups

for performance as part of statewide collaborative venture which measured consumer

satisfaction, clinical quality indicators, and electronic capabilities.

Vice President, Finance and Managed Care

Hospital Council of Northern and Central California, Pleasanton, CA (1993 - 1998)

Summary: Identified advocacy needs and developed and taught education programs;

facilitated relationships between health care providers, health plans, and government

agencies; technical/data resource for 225 member hospitals and health systems, physician

organizations, and media on finance, reimbursement, regulatory issues, data

interpretation, billing, and managed care issues. Negotiated $5 million loan program with

Blue Cross of California to keep rural Medi-Cal dependent hospitals operating during 1997

state budget crisis.

Reimbursement ManagerSt. Mary's Hospital and Medical Center, San Francisco, CA (1990 - 1993)

Summary: Developed new reimbursement department, replacing consultants. Managed and

negotiated government audits yielding settlements far exceeding expectation, developed

reimbursement appeals, wrote position papers, analyzed fiscal impact of new ventures.

Elected Service Excellence Committee Chair.

Senior ConsultantErnst & Young, National Office, Cleveland, OH (1987 - 1989)

Summary: Developed expertise in health care policy and reimbursement by attending

hearings and writing briefs on House Ways and Means Committee and Senate Finance Committee

activities.

COMMUNITY SERVICE and ACTIVITES

National AIDS Marathon: 2005, 2006. Ran on own in 2008, raising $15,000 for San Francisco

AIDS Foundation.

AIDS Emergency Fund: Various volunteer activities.

Shanti Project: Practical and emotional support for persons living with AIDS; led

volunteer support groups.

Healthcare Financial Management Association, Northern California Chapter: Board Member,

Managed Care Committee Chair, and Managed Care Conference Chair

Toastmasters: Certified Competent Toastmaster

Gary W. Koehler

Page

Gary W. Koehler Page

GARY W. KOEHLER, MS, MSPH

San Francisco, CA

c: 415-***-****

*******.*****@*****.***

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