Project Manager Quality Assurance
Resume:
Anne Greifenstein
Email: ********@************.***
Address:
City: Oakland
State: CA
Zip: 94612
Country: USA
Phone: 415-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Four years of experience in operations, resource, and client relationship management with outstanding problem-solving abilities and a sharp mind for technical concepts. Extremely hard working and dedicated, with excellent written and oral communication and interpersonal skills.
Educational Background:
High School Dipolma from San Francisco State University, San Francisco CA 1/2001 to 5/2007 (Journalism)
Job History / Details:
Summary
Four years of experience in operations, resource, and client relationship management with outstanding problem-solving abilities and a sharp mind for technical concepts. Extremely hard working and dedicated, with excellent written and oral communication and interpersonal skills.
Education
May '07 San Francisco State University San Francisco, CA
Bachelor of Arts Journalism
Studied journalism with a focus on political science and international relations; Elected Managing Editor of university newspaper; Graduated summa cum laude; Achieved national dean's list and SFSU dean's list
Experience
October 2010 to September 2012
SFLData San Francisco, CA
Operations Shift Manager
Managed a team of 10 technicians.
Managed resources, work flow and time lines for up to 20 simultaneous projects.
Formalized and streamlined interdepartmental work flow.
Provided technical consultation for Client Services team.
Coordinated schedules and training.
Developed supervisory talent.
July 2008 to October 2010
SFLData San Francisco, CA
Senior Project Manager
Managed client relationships with law firms and corporate clients.
Organized work flow and managed budget expectations.
Communicated time lines, and coordinated technical resources.
February 2008 to May 2008
Glass Lewis & Co San Francisco, CA
Research Analyst
Researched and analyzed annual reports and financial statements paying specific attention to issues of proper.corporate governance.
Developed voting recommendations.and produced proxy reports for corporate shareholders.
April 2007 to February 2008
Cision Bacon's Oakland, CA
Traffic Coordinator
Acted as a liaison between sales, accounting, production and media relations teams.
Tracked deadlines and ensured efficient project completion.
Communicated and managed potential risks.
December 2006 to May 2007
The Commonwealth Club of California San Francisco, CA
Editorial Assistant
Conducted interviews of upcoming speakers.
Wrote speaker profiles.
Formatted magazine using InDesign and PhotoShop.
Copy edited and reviewed intern copy to maintain in-house and AP style.
July 2006 to December 2006
The Commonwealth Club of California San Francisco, CA
Editorial Intern
Unpaid internship.
Transcribed speeches.
Conducted fact checking.
Copy edited and wrote program ads.
June 2006 to August 2006
Santa Barbara News-Press Santa Barbara, CA
Copy Editing Intern
Unpaid internship.
Copy edited.
Monitored news wires.
Wrote headlines, deck heads, and entertainment shorts.
Professional / Personal Skills
Clearwell administrator certified.
KCura Relativity trained.
Knowledgeable about LAW, Concordance, and Summation from a processing and deliverable perspective.
Proficient with Excel, TextPad, PowerPoint, InDesign, PhotoShop.
Preliminary experience with Quickbase and Salesforce.
Completed San Francisco Chronicle journalism mentorship program.
Certified advanced open water diver.
2-year high school All American and Junior Olympic volleyball player.
Completed Colorado Outward Bound 23-day leadership mountaineering course.
References
Troy Dunham
SFLData, CA (2012)
Vice President of Client Services
Anna Richards
SFLData, CA (2012)
Quality Assurance Manager
Michael Drews
SFLData, CA (2012)
General Manager / Chief Operating Officer
Jim Donahue
SFLData, CA (2012)
Senior Project Manager
Brian Zayas
SFLData, CA (2012)
Client Manager
Amardeep Kahlon
SFLData, CA (2012)
EDD Supervisor
Nicole Buono
SFLData, CA (2011)
Senior Project Manager
Sonya Abrams
Commonwealth Club, CA (2007)
Associate Managing Editor
Rachele Kanigel
SFSU, CA (2007)
Newspaper Adviser
Jeffrey Grossman
Glass Lewis & Co., CA (2008)
Lead Analyst
I am happy to provide additional references upon request.
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