Project Manager Supply Chain

Sheri McHenry-Lynch

Email: *********@********.***

Address: ***** *. ********* **.

City: Parker

State: CO

Zip: 80134

Country: USA

Phone: 303-***-****

Skill Level: Management

Salary Range: 90

Primary Skills/Experience:

See Resume

Educational Background:

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Job History / Details:

SHERI MCHENRY-LYNCH

17502 E. Hawksbead Drive 720-***-****

Parker, CO 80134

*********@********.***

LOGISTICS CONSULTANT

SUPPLY CHAIN/LOGISTICS - PROCESS REDESIGN - OPERATIONS IMPROVEMENT-COST REDUCTIONS

Talented professional with 16 years of experience leading operations, logistics, IT, and project management initiatives for international and domestic transportation. Specialization includes design and implementation of supply chain solutions among multiple organizations with varying degrees of market presence and strategic directives.

Project Management

Customer Relationship Management

Integrated Supply Chain Management

Team Facilitation

Enterprise Resource Planning

Compliance & Regulations

Sales Support

Policy / Procedure Development

Business Development

eCommerce Presentation / Training

Research & Development

A leadership style characterized by a consistent ability to lead, develop and coordinate all aspects of supply chain logistics to support business growth objects. Utilize effective interpersonal communication skills to establish and develop good long-term customer relationships that help build a business.

PROFESSIONAL EXPERIENCE

NOL / APL Logistics, Singapore 1996 - 2012

$9.2 billion global transport company providing container transportation and logistics support for large multinational corporations. APL Logistics is the logistics arm of NOL providing international, end-to-end logistics services for global customers.

Business Application Manager (Denver home office) 2005 - 2012

Managed projects, sales, training, development of integration and process improvements for strategic business and organizational objectives.

* Collected data and replied to Request for Information (RFI), Request for Proposal (RFP), and Request for Quotation (RFQ).

* Captured expectations and assumptions for projects required in the development of Statement of Work (SOW).

* Supported company efforts in the building of an Enterprise Resource Planning (ERP) system by providing application knowledge needed to facilitate the flow of information.

* Assisted in CRM projects to help analyze the best approach to facilitate information between internal and external business functions.

* Subject Matter Expect (SME) for software development and training materials.

* Developed testing scenarios and conducted testing for new and/or enhanced application functionality.

* Collected data to help build an in-house system optimization tool developed to reduce operation costs and increase asset utilization.

* Led and managed -critical / at risk- customer projects securing current and future revenue.

* Developed and implemented a data quality program first offered to customers as a -value added service- to a revenue-generating tool.

* Assisted in the development of dashboard tools providing measurements and analysis reports to support future opportunities and client issues.

* Conducted analysis and implemented EDI connectivity needed to conduct business.

* Managed 2 Business Analysts that performed analysis for multiple business applications and deployed for sales support.

* Conducted on-site and off-site pre-sales support and training of project offerings.

Global Customer Support & eCommerce Manager 2003 - 2005

Managed global customer support and eCommerce projects producing economic value and supported company`s objective to sustain profitability.

* Managed and conducted eCommerce full life cycle system projects from requirements analysis, design and implementation, to maintenance, training and post implementation support for end-to-end services for software implementations.

* Analyzed existing operations and implement strategies, processes and technologies to improve productivity, quality and efficiency.

* Delivered multiple eCommerce products that extended significant value across customers` processes.

* Increased electronic transactions globally through the use of EDI, web-based tools and portals.

* Ensured successful on-time delivery of strategic IT projects to the business.

* Managed and developed multi-discipline teams for related implementation activities according to project plan.

* Developed high-level communications for executive leadership including: project status to executives and company-wide project communication.

* Worked with government-regulated bodies, e.g. Customs Compliance Departments, capturing EDI business needs to meet customs mandated deadlines.

Global Project Manager 1999 - 2003

Lead Project Manager resulting in a $5.8 million cost savings by consolidation of multiple international customer support offices to two regional world-class business centers.

* Captured business requirements and analyzed processes for 19 company offices throughout Asia to support company strategic plan to consolidate backroom processes in to two regional offices.

* Performed business analysis, created DPMs, assisted with development of new processes and applications, conducted testing and training through completion of implementation.

* Managed network configuration and infrastructure setup (LAN, WAN and telecom), hardware purchases, local vendor selection, computer room design, testing, implementation.

* Developed and implemented contingency / disaster recovery plans.

* Completed projects and deliverables within established budget and timelines.

* Identified components required to complete user acceptance testing.

* Successfully worked with cross-disciplines; including Marketing, Sales, Logistics, Network/Operations, Finance, Pricing, Customer Service, Legal and IT on a global basis.

* Conducted benchmarking studies.

Operations Process Manager 1998 - 1999

Project lead to reduce tangible and intangible savings by identifying and implementing -best practices.-

* Conducted detailed process reviews, identified process gaps, prioritized solutions and implemented within timeline.

* Evaluated global customized invoicing requirements and deployed -best practices- throughout the organization.

* Indentified resources to be relocated or released from the company.

* Developed and proposed new organization chart based on knowledge acquired through process reviews.

* Supported EDI growth by working with the business community to identify enhancements required improving productivity for EDI users.

* Project Lead for several productivity studies in Canada, Europe and Latin America.

* Developed and organized a cross-functional training program for Europe trainers.

Documentation Supervisor 1996 - 1998

* Supervised 7 employees to meet customer needs and market management objectives. Solved problems through analysis of problem and evaluation of alternative solutions. Analyzed data to generate production statistics.

EDUCATION / PROFESSIONAL DEVELOPMENT

Masters of Science in Intermodal Transportation - University of Denver

BA in Management - University of Illinois

Total Quality Management (TQM)

Project Management Certificate

Six Sigma Yellow Belt

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