Engineer Customer Service
Resume:
Tammy Jean Mendoza
Phoenix, AZ 85017
Home: 602-***-****
Cell: 915-***-****
*************@*****.***
OBJECTIVE
To obtain employment with a company that will provide an opportunity for advancement.
Where I can utilize my work experience towards a rewarding career.
SUMMARY
1 Maintain SECRET SECURITY CLEARANCE.
2 Minimum of five and a half years of intelligence experience.
3 Ability to use MS Office Products (Word, Excel, etc.).
4 Knowledge of Internet search engines.
5 Outgoing personality with a good phone demeanor.
6 Good communication skills in English.
7 The desire to work hard to see all projects to completion
8 Ability to work in self-disciplined environment
WORK EXPERIENCE
Domestic Engineer
01/2009 - Present
2814 W. Missouri Ave
Phoenix, AZ 85017
United States Postal Service
11/28/200812/31/2008 $12.00 hr.
Mail Sorter
(Casual) Reason for leaving: Contract ended -
Temporary
position
Prepared incoming and outgoing mail/packages for distribution . On feet, reaching for
sacks and trays of mail or placing packages and bundles into sacks and trays. load and
unload postal trucks and move mail and heavy sacks of mail around a mail processing
center with Pallet jacks, small electric tractors, or hand-pushed carts.
Domestic Engineer
07/03/2008 - 11/27/2008
2814 W. Missouri Ave
Phoenix, AZ 85017
MIRATEK, Corp. 03/12/2007 07/02/2008 $16.66 hr.
Data Researcher
(Federal Contractor)
8201 Lockheed, Suite 218 Reason for Leaving: Moved out of state.
El Paso, Texas 79925
915-***-**** (Patty Lucero
)
Provide support to CBP Office of Intelligence and Operations Coordination by
performing database queries in CBP/ICE computer systems. Performs work related to
researching and gathering information on apprehended gang members, drug seizures, and
detected/seized vessels and aircraft's, and developing and maintaining computerized
databases to generate statistical and relational reports to support Homeland Security.
Provides information to organizational staff, reports on research conducted, and
maintains records. Prepares stat reports, and special researches (at request).
ASRC Management Services, Inc
. 11/17/200303/11/2007 $15.68 hr
Intelligence Data Investigator
(Federal Contractor)
6303 Ivy Lane, Suite 130 Reason for Leaving: Career upgrade.
Greenbelt, MD 20770
915-***-**** (Danny Garcia)
Extensive Research on subjects, their relatives, and their associates, in support of the
Asset Identification Tactical Support Unit at EPIC. This consists of retrieving the
subjects criminal history information and personal identifiers by using various law
enforcement and EPIC databases. Various Commercial Databases and Internet Websites
are used in order to properly identify these subjects, their Assets, and any Businesses
involved and to produce a value on the Assets located. Create a packet on the Internal
Database. Data Entry and Association of all the information gathered. The completed
case is organized and returned to the Intelligence Analyst, who will then return all
information to the requesting Agency/Agent.
Artic Slope Regional Center 10/1/2003 11/16/2003 $15.43 hr
Data Researcher
(Federal Contractor)
6303 Ivy Lane, Suite 130 Reason for Leaving: New contract (changed).
Greenbelt, MD 20770
915-***-**** (Danny Garcia
)
Provided research to the Domestic Drug Movement Team at EPIC in cataloging drug
movements, and Drug seizure events by using various law enforcement and EPIC
databases as well as Various Commercial Databases and Internet Websites.
M&C Technical Service Inc. 04/07/2003 09/30/2003 $15.18 hr
Intelligence Data Investigator
(Federal Contractor)
11522 James Grant Reason for Leaving: New contract (changed).
El Paso, TX 79936
915-***-**** (Danny Garcia
)
Provided support to the Database Unit at EPIC in researching and interpreting source
information prior to inputting Jetway, Pipeline, and drug seizure events into an Internal
Database.
Domestic Engineer
06/15/2002 - 04/06/2003
6043 Quail Ave
El Paso, TX 79924
FC Business Systems 01/07/2002 06/14/2002 $10.50 hr
Data Collector
(Federal Contractor)
1660 Jeb Stuart Rd Reason for Leaving: Contract ended.
Ft Bliss, TX 79916
915-***-**** (Larry Bartels)
Observe and documenting all equipment activity, reviewing equipment logs for pertinent
information, and manually collecting data for further processing using RAM specific hard
copy forms. Specific data elements to be collected include equipment activity logs,
equipment and meter readings, commodity utilization, and other discrete event
information.
The RAM evaluator responsibilities involve receiving RAM field data, identifying and
resolving data inconsistencies and errors, characterization of the operational state of
the
equipment and the maintenance state of the activity using database applications,
assessing
the need for a Test Incident Report, creating and modifying Test Incident Reports.
Collected and recorded data during live and simulated military testing phases.
Kelly Services 01/17/2001 01/06/2002 $5.65 hr
Packer
(Heel Rite)
9811 Carnegie Reason for Leaving: Career Opportunity.
El Paso, TX 79925
915-***-**** (Margarita Lucero)
Performed quality control by visually inspection of various assembled products. Correct
deficiencies as per manufacture specifications. Assist in arranging shipment of various
quantities of product. Pack product to companys request.
Domestic Engineer
11/29/2000 - 01/16/2001
6043 Quail Ave
El Paso, TX 79924
International Total Services
11/03/2000
11/28/2000 $5.15 hr
Security Officer
6701 Convair Rd Reason for Leaving: Under payment.
El Paso, TX 79925
915-***-**** (Keith Brooks)
Insured the safety to all passengers and visitors that passed through the checkpoint at
the
El Paso International Airport by inspecting baggage for weapons and explosive devises.
Utilized X-Ray scanner and metal detecting devise.
Domestic Engineer
06/17/2000 - 11/02/2000
6043 Quail Ave
El Paso, TX 79924
Jeans Bookkeeping and Tax Service 12/01/1991 06/16/2000 $7.00 hr
Clerk II
9852 Goby Reason for Leaving: Career change.
El Paso, TX 79924
915-***-**** (Jean Newman)
Performed Bookkeeping duties, entered W-2 data in electronic format, clerical duties.
EDUCATION
Etelecare 11/10/2008
11/21/2008
1801 E Camelback Rd
Phoenix, AZ 85016
Suite 300
Customer Service Training
Valle Verde Community College
6/20008/2000
919 Hunter Dr.
El Paso, TX 79915
QuickBooks Pro accounting course.
H&R Block Tax School
6/199712/1997
9109 Dyer
El Paso, TX 79924
Refresher course in basic tax preparation.
Jackson Hewitt Tax School
6/199312/1993
4727 Hondo Pass
El Paso, TX 79924
Intermediate Tax preparation course (next step up from basic).
H&R Block Tax School
6/199212/1992
9109 Dyer
El Paso, TX 79924
Basic tax preparation
.
RESIDENCES
2814 W. Missouri Ave 07/10/2008
Present
Phoenix, AZ 85017
6043 Quail Ave
11/17/198706/30/2008
El Paso, TX 79924
REFERENCES
Paula (DAnne) Smith 13 yrs known
6145 Quail Ave
El Paso, TX 79924
Lisa Baird 13 yrs known
5735 Waycross Ave
El Paso, TX 79924
Cynthis Valles 6 yrs known
10916 Dizzy Dean
El Paso, TX 79924
Contact this candidate