Technical Support Active Directory
Resume:
KellHicks.com
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Kell Hicks
Cincinnati, OH 45243
****@*********.***
Objective
To obtain an upwardly mobile position in the Information Technology industry that
utilizes my current skills while allowing the opportunity to build on them in creative
ways
Skills
Mac OS X 10.7, Microsoft Windows XP and 7, Microsoft Server 2003/2008, Microsoft Office,
Microsoft Active Directory, iOS, Android and Blackberry OS, IP networking, audio and video
productionExperience
05/09-PresentClear Channel EOC Cincinnati, OH
Network Administrator/Technical Support
Maintain all Windows workstations and Windows 2003/2008 servers
Maintain backups, storage and insure redundancy
Maintain network/WAN connectivity with both Cisco and HP network devices
Support SIP telephony
Administer users in Microsoft Active Directory
Provide remote support for broadcast systems spread across entire company using Cisco
VPN, Ultra VNC and Remote Desktop
Run/terminate cabling as necessary
12/2006-05/09Clear Channel Media Cincinnati, OH
Network Administrator/Technical Support
Provided local as well as remote IT/Technical support for all departments using Cisco VPN
Client and Ultra VNC
Administered users in Microsoft Active Directory
Performed all monthly Microsoft updates
Provided support for Mac OS X users
Performed bench repairs as needed
Provided support for Blackberry users as well as other popular Smartphones including
Apple iPhone, Motorola Q and Palm Treo
Shot and provided streaming video content for company websites
Ran/terminated Cat5 and RJ-11 cabling as needed.
09/2004-12/2006Clear Channel Radio Cincinnati, OH
Traffic Anchor/ Producer
Produced and presented on-air traffic reports for the Cincinnati and Northern Kentucky
metro.
Produced live broadcasts/talk shows for four AM stations. Duties included mixing board
operation, audio recording and editing on multiple media plus screening live calls
Operated mixing board for numerous sporting events ranging from local high school
athletics to professional sports networks
2000-2002WHCP Television Portsmouth, OH
Production Staff/Master Controller
Shot and edited paid spots using Adobe Premiere and Avid
Managed and maintained broadcast and production machines (Mac OS 8.1)
c Kell Hicks 2012
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