Customer Service Assistant
Resume:
Doretha Hill
Email: abotn4@r.postjobfree.com
Address: ***** ***** *** *** **
City: EUCLID
State: OH
Zip: 44132
Country: USA
Phone: 216-***-****
Skill Level: Experienced
Salary Range: 24
Primary Skills/Experience:
Accounts Receivable Billing and Collection Customer Service MS Office
Educational Background:
Associate Degree, Accounting
Bryant & Stratton BusinessInstitue, 03/1990 - 06/1993
Richmond Hts., OH
Job History / Details:
Doretha Hill
Euclid, OH 44132
abotn4@r.postjobfree.com
www.linkedin.com/pub/doretha-hill/58/655/13
CAREER SUMMARY
Self motivated and highly knowledgeable Account Receivables
Representative experienced in tracking and auditing incoming
funds. Reconciles credit and collections activities and prepares
monthly A/R reports. Works collaboratively with customers and
employs exceptional customer management skills. Proven track
record of accurately completing reports and information
management within demanding time frames. Identifies goals,
priorities, and strategically resolves issues. Key skills
include:
* Account Receivables
* Billing and Collections
* Monthly Reporting
* Problem Solving
* Organized
* Detail-Oriented
* Superior Customer Servic
* Multi-tasking
* Great Communication Skills
* Team Player
* MS Office, Axapta Business, Peachtree, Apache Office
PROFESSIONAL EXPERIENCE
The Tranzonic Co., Richmond Hts., OH
2005 - 2012
Manufactures and distributes nationally a wide variety of
cleaning, maintenance and personal protection products to the
away from home market.
Credit Representative
Assisted customers with problems they may have had on their
accounts and applied cash payments and credits.
* Researched customer account discrepancies (deductions and short
pays).
* Prepared and provided monthly account statements to customers.
* Performed collections on past due accounts.
* Provided resolution for discrepancies and resolved customer
issues when needed.
* Applied credits and payments to customer accounts.
Kendee Land Preschool, Cleveland, OH
2003
Provides guidance and freedom needed to learn in meaningful ways
with dedicated teachers.
Teacher Assistant
Worked with children on specific development assignments.
* Participated in activities that helped children with
recognition of letters and shapes.
* Supervised play time.
Juvenile Diabetes Research Office, Independence, OH
2001 - 2003
Leading global organization focused on Type 1 Diabetes research.
Walk Assistant
Provided general office and administrative responsibilities.
* Answered phone calls for information about diabetes and current
walk information.
* Opened and distributed daily mail to walk coordinators.
* Performed data entry.
Minnehaha Water Company, Cleveland, OH
1994 - 2000
Bottled and distributed spring water locally and sold various
water dispensers.
Assistant Bookkeeper
Reporting to the Controller, kept track of product records and
performed general bookkeeping responsibilities.
* Served customers with water purchases.
* Made daily bank deposits.
EDUCATION
Associate of Science (AS) in Accounting
Bryant & Stratton Business Institute, Richmond Heights, OH
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