Project Manager Customer Service

Rich Guidi

Email: *********@********.***

Address: ** ******** *****

City: nashua

State: NH

Zip: 03063

Country: USA

Phone: 603-***-****

Skill Level: Experienced

Salary Range: 110

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Richard Guidi

Page PAGE 2

RICHARD A. GUIDI

46 Ramsgate Ridge, Nashua *****-***-*************@********.***

CONSULTANT/ SOFTWARE DEVELOPER / PROJECT MANAGER

Addressing Business Challenges with IT Solutions

Pragmatic Problem Solving:

Proven history applying common sense with a disciplined, systematic approach to identify core issues and craft innovative solutions that are reliable, minimize maintenance costs and adapt to evolving business conditions.

Cost Savings & Process Improvement:

Track record of success automating and streamlining vital business processes to enable organizational efficiencies while maximizing business output.

Impact to Operations

Consistently deliver high-profile projects within expedited time frames while meeting all business deliverables resulting in millions of dollars of business benefit per project.

Core Competencies: ANALYZE - DESIGN - BUILD

Excel in all phases of systems development, including needs assessments, business process analysis, requirements definition, architecture, design, development, testing and performance tuning in varied environments.

Co-ordinate and direct all phases of project based efforts while managing and motivating a project team.

Technical Specialties:

Web:

ASP.NET, .Net Reporting Services, Web Services, AJAX, XML, JavaScript, JSON, CSS, HTML, DHTML, Classic ASP

Desktop:

VB.Net, C# .Net, Visual Basic, Microsoft Office Automation (VBA:Word/Excel/Outlook/Project), MS Access

Databases:

Schema design, stored procedures, functions, performance tuning, database optimization

SQL Server (2000, 2005, 2008, 2010), Oracle (up to 10g), MySql

Other:

Visual Studio (2003, 2005, 2008, 2010), XML, EDI, API integration, ERP integration (SAP, Clarify, EDITrans)SDLC Methologies - Rapid application development, waterfall,pre-agile iterative and incremental methods

SDLC documentation - Requirements analysis, Functional specs, Detailed Design specs, UML, Test Plans

Project Management - Workbreakdown structures, Project Plans, PERT/GAANT reporting

PROFESSIONAL EXPERIENCE

SPANTECH SOFTWARE INC

July 1996 - Present

Recent client activities include:

Converse Inc:

Project Manager, team leader and a developer of integrated worldwide Purchase Order ASP.NET/SQL Server web application.

This is a high profile, high volume application with demanding performance requirements.

Enables Converse to coordinate company wide Demand Planning and realize considerable cost savings.

Easily processes hundreds of thousands of factory purchase orders in monthly bursts.

Used by internal and external purchasers and factory users who are scattered worldwide.

Project Manager, team leader and a developer of the International Royalty Licensing Reporting and Forecasting ASP.NET/SQL Server web application.

Transformed a complex manual global licensing model for 40+licensees and 28 currencies into an efficient, understandable website portal that allows for locally provided forecasts, reporting of actual results, invoice creation and addresses all contract reporting requirements.

The client 1st evaluated leading software packages and determined that the complexity of the business model was too demanding of the and was skeptical that a solution was possible. Designed a solution that not only met all requirements, it exceeded all expectations while allowing the application to instantaneously adapt to fast-changing business needs.

Lately, when Converse evaluated moving to SAP and retire as many legacy applications as possible, these 2 applications were among the few which were deemed vital for the business and could not be replaced by SAP functionality.

Both of these applications continue to receive accolades within Converse and recognition even with its parent company, Nike.

Other client activities include:

Dunkin' Donuts, Nortel Networks, Compaq, Osram Sylvania, HP, KeyPort Insurance, Gillette and more

Dunkin' Donuts: Developed numerous applications in support of Marketing and Franchisee management operations. Examples include:Documented and analyzed the business processes of the prototype Digital Menu Board program and identified critical technical and process limitations. Developed a ASP.NET application to manage the enrollment of Franchisees in the Digital Menu Board program. Developed a C# .Net application which creates custom Planograms for monthly POP material rollouts.Project Manager, Co-designer and developer of Classic ASP web applications with Oracle db schemas to attract Franchisee applicants and to internally manage the screening and approval process of becoming a Franchisee.

Nortel: Developed enhancements to web application supporting Nortel's customer service entitlement. Developed EDI 850/855 transaction processes supporting logistic part requests. Technologies included JSP, Java, Java Beans, Clarify 12.0 business objects, First Choice APIs, Oracle 9i and Perl scripts.

Compaq: Developed a Classic ASP web application to track the Compaq's implementation process for SAP R/3. The application allows users to see how data is sourced from legacy applications and fed to SAP, what the data is intended to represent from a local business perspective and where the data is used in SAP. Built a VB based tool that calls SAP remote function calls (RFCs) using SAP OLE. The RFCs directly pass data from SAP to the calling application. In addition to being a stand-alone application, this logic is implemented into several tools which used/analyzed SAP data/processes.

Osram Sylvania:In support of a SAP Data Warehouse implementation, developed over 100 Cognos Impromptu reports and re-designed Cognos PowerPlay cube processes .Co-developed a tool to automate a re-pricing process. The client has thousands of different products marketed through several channels, a complicated pricing processes and produces camera ready copy for a series of complex price schedules (lists). This tool provides an online analysis interface to help product managers understand current position, competitor direction, and help determine a new price position. The application communicates with SAP R/3: receiving product and pricing information and passing along the finalized pricing records to load into the SAP pricing module.

DIGITAL EQUIPMENT CORPORATION

Sept 1987 to June 1996

Information Systems Analyst/Project Manager

Team member/business analyst/project manager on numerous projects in support of corporate wide reference product/pricing and BOM repositories. Consistently rated a top performer in annual reviews!

Projects included:

Analyzed/defined/tested processes to implement real-time and batch interfaces to/from SAP R/3 for 3 SAP implementations. Interfaces include connecting to non-R/3 systems; manufacturing execution systems, reference databases, data warehouses, bank lockboxes using client/server, messaging and file transfer technologies. Determined project cross-platform work breakdown and resource requirements. Coordinated development activities.

Modeled, designed, coded and implemented a portable MS Access application which builds files to load R/3 with data from multiple non-R/3 databases. The tool converts the data into R/3 values and builds R/3 input files. Modeled, designed, coded and implemented MS Access tools that allow users to compare R/3 data to current warehouse data structures and/or act as integration test platforms for export/import processes.

Co-developed the idea and provided the analytic support for a distributed end-user Rdb DECforms application to integrate new product data collection processes from Hardware Engineering, Software Engineering, Customer Services and Marketing into a seamless flow populating corporate reference product/pricing and BOM repositories replacing a decades old paper flow system. Developed an extensive automated (DTM, SQL) system test suite.

EDUCATION: University of New Hampshire: BS Environmental Conservation

Boston University: courses towards an MBA

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