Customer Service Medical

Giselle Navarro

*** *** ****** ********* *, Kearny, NJ 07032 (00) 1-732-***-****

********@*****.***

Meeting/Event Coordinator

Experienced meeting/event coordinator in search of well-established organization. Knowledgeable in A/V

equipment, venue/banquet negotiations, domestic and international travel. Focus driven and detail oriented

with ability to thrive under pressure and communicate with all levels of management.

Professional Experience

Freelance Meeting Coordinator, 07/09 Present

Medical DecisionPoint Montvale, NJ

Freelance Meeting Coordinator for Pfizer/Eisai Aricept 2009-2011 Promotional Programs. Establish meeting

objectives, meeting site selection and vender negations, budget expenses, Speaker confirmation including

travel and AV requirements. Present weekly reports per client requirements.

Selected Contributions:

Executed 100% financial reporting accuracy

Achieved highest level of Rep satisfaction from fall 2009 thru Winter 2011

Revamped work flow process to strengthen team communication

Remote Program Coordinator

Advogent, Piscataway, NJ, 06/2005 07/2009

Primary liaison between the Pfizer Powers, MI Division, Speakers and Venues. Ensure all Client driven

events are planned and executed accurately through coordination of the events speaker, venue and all

event related activities.

Selected Contributions:

Served as leader on assigned task forces to address various work environment issues

Assisted training department by providing leadership and/or facilitation for new hire training

sessions

Trained and Certified by the Pfizer Compliance Education Center to uphold the Corporate Integrity

Agreement (CIA) with the U.S. Government that addresses business, legal, and ethical concerns.

Onsite Medical Meeting Coordinator, 8/2003 5/2005

Tourpax, Eatontown, NJ

Managed all medical meeting operations for pharmaceutical client. Accountable for client s pre/post meeting

needs including: budgeting, faculty scheduling/travel, material ordering/handling and meeting summary

reports.

Selected Contributions:

Assisted in development of meeting planning department.

Increased customer service and business skills.

Created and implemented meeting planning agendas.

Founder, 10/2000 Present

Eleven Eleven Productions Inc. Asbury Park, NJ

Founded and established multimedia exhibition group. Responsible for all exhibit facets, including

scouting/showcasing emerging talent, venue locations, media/public relations, exhibit layout, promotional

tasks and buyer/seller negotiations.

Selected Contributions:

Produced The Art of X : London Based International Exhibition 4/2002

Collaborated with Creative Freedom Inc. in global art assignment to aid charities in the relief efforts

of the World Trade Center: Exhibition 5/2002

Nominated Best New Thing : Asbury Park Music Awards 2001

Production Assistant/Consultant, 8/1999 8/2002

Lit Media New York, NY

Support and assist on special events production, targeting client/product promotion. Research and retain

new clients through networking, strategizing and soliciting general marketing services.

Selected Contributions:

Played key administrative support: Living with Art Exhibition 4/2000

Successfully campaigned and acquired corporate sponsorship

Devised standardized format for organization s proposal request procedures

Education

Berkeley College, Woodbridge, NJ International House, Budapest, Hungary

Major: International Business Cambridge University

Excelled Courses: Trade/Marketing Celta Certified, ESL

Associates Degree 2001 Completed 4/2004

Technical Skills

Microsoft Word Microsoft Access

Microsoft PowerPoint Microsoft Excel

Contact this candidate