Customer Service Data Entry

BILINGUAL: ENGLISH/SPANISH OFFICE EXPERIENCED (campbell)

Date: 2012-09-27, 12:51PM PDT

**********@*******.***

Diana Romero

408-***-****

SUMMARY

Knowledgeable in the following programs: QuickBooks, Outlook, Microsoft Word, Excel, Access, PowerPoint and Macromedia Dreamweaver 8.

Bilingual: English/Spanish

Great telephone techniques/multitasking

Punctual, quick learner/team leader

Excellent interpersonal skills

EXPERIENCE

Warehouse, Santa Clara, Ca 2010-2011

Administrative Secretary

Responsibilities included: Direct customer service, answering telephones, filing, data entry and inventory control.

Optometry, San Jose, Ca 2008-2010

Office Assistant

Responsibilities: Direct customer service, answering telephones, filing, data entry, cash handling and insurance paperwork.

Housekeeping Agency, San Jose, Ca 2006-2007

Secretary

Tasks included: Direct customer service, filing, answering telephones, data entry and paperwork.

Interviewing/recruiting

Warehouse, Santa Clara, Ca 2004-2006

Shipping/Receiving

Tasks included: Shipping/Receiving via UPS.

EDUCATION

Certificate, Office Assisting, San Joaquin DELTA COLLEGE, Stockton, CA 2007

Graduated with a 3.7 grade point average.

High School Diploma, Andrew Hill High School, San Jose CA, June 1999.

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