Management Manager

Mark Gustafson

Email: ********@************.***

Address:

City: Chantilly

State: VA

Zip: 20151

Country: USA

Phone: 703-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

High-performing Executive with more than 25 years of management experience. In-depth knowledge of Corporate Operations at all levels. Demonstrated proficiency and expertise in team leadership, program and resource management, transformation, process ownership and budgeting gap diagnosis.

Educational Background:

High School Dipolma from Colorado Technical University, Sioux Falls SD 1/2001 to 7/2000 (Information Technology)

High School Dipolma from Colorado Technical University, Sioux Falls SD 1/2001 to 9/2012

Job History / Details:

Executive Profile

High-performing Executive with more than 25 years of management experience. In-depth knowledge of Corporate operations at all levels. Demonstrated proficiency and expertise in team leadership, program and resource management, process ownership and budgeting gap diagnosis.

Skill Highlights

Business Operations Management

Human Resources Management

Client Account Management

Strategic Objective Execution

Time and Resource Optimization

Leadership/communication skills

Background with Department of Defense, IC and IT Industry

Process Improvement, Transformation, and Workflow Planning

Expertise in Data Analysis

Team Player, Fast Learner

Professional Experience

April 2012 to September 2012

NJVC Vienna, Virginia

Deputy Director, Skilled Resource Management

Corporate Organization restructuring; report to the Senior Vice President of Skilled Resource Management as one of three company Resource Deployment Managers (RDM).

Address and broker Corporate and Business Unit resource identification and deployment shortfalls and gaps working within a matrixed environment.

Support the following Business Units and Corporate Organizations: Cloud Services, Data Center Services, Print Solutions, Business Development, Business Services and Finance.

Assisted in the design and documentation of the company's entire life cycle staffing process, ensuring that process becomes representative of NJVC 's corporate model for restructuring.

March 2008 to April 2012

NJVC Vienna, Virginia

Deputy Director Business Management, Resource Management & Transitions

Supported Commercial, Government and Department of Defense Agency contracts.

Provided Business Management oversight on staffing, budget, and program wide initiatives to include day to day Business Management/Resource Management (BM/RM) activities as well as developing long term BM/RM strategies.

Managed and participated in the development and implementation of goals, objectives, policies and priorities for BM/RM and the Core Team.

Assisted the Directors of BM and RM&T with Business Management oversight in cross functional process flow, ensuring handoffs between Management Analysts, Program Control, Contracts, HR, Facilities, Security and other Supporting Organizations were minimized and most efficient, identifying opportunities for improvement.

Provided leadership and direction to staff, ensuring problems and controversial or difficult BM/RM related issues were resolved promptly and efficiently.

Monitored performance of work and reallocated resources as necessary to maximize revenue potential, minimizing opportunity loss.

Reported to the Senior Vice President of Business Management on status of predictive staffing/resource forecasting for current as well as all new contract initiatives across multiple contractual vehicles.

Identified as a Business Management SME for Oracle ERP initiatives, actively worked Oracle ERP initiatives.

Business Process Owner for the Staffing of Labor Resources.

Conceptually created and refined the Resource Staffing Tool (RST) as a stop gap initiative while awaiting the promise of a more robust Project Resource Management tool. RST was able to provide NJVC the ability to analyze a continually rising amount of meta data, allowing management to make analytical decisions based on optimized data.

November 2006 to March 2008

NJVC Vienna, Virginia

Deputy Director, Engineering

Supported Government and Department of Defense Agencies.

Provided Operational Management services for the Engineering Operations Center of Excellence (COE).

Specifically managed 2nd and 3rd level COE Managers and high level Professionals/Consultants that oversaw the IT engineering life cycle.

Built, shaped, defined, and restructured organizational staff.

Managed COE's financial portfolio; reviewed and approved financial obligations for COE including all COE Sub-Contractor invoicing.

Met department/program goals by ensuring performance, deliverables, burn rate, and metrics were achieved.

June 2006 to November 2006

NJVC Vienna, Virginia

Director (Acting), Technical Services

Supported Government and Department of Defense Agencies.

Responsible for the successful operation of the Technical Services Directorate including the management of personnel, budget, and the meeting of departmental or program goals.

Specifically oversaw the Engineering, Configuration Management and Integrated Logistics Support organizations.

February 2006 to June 2006

NJVC Vienna, Virginia

Deputy Director, Technical Services

Supported Government and Department of Defense Agencies.

Provided Operational Management direction for functions within the Technical Services Directorate including management of personnel, budget, and meeting department and program goals.

Oversaw the Engineering, Configuration Management and Integrated Logistics Support organizations.

May 2003 to February 2006

U.S. Navy Arlington, Virginia

Director of Systems, Office of the Assistant Secretary of Defense Reserve Affairs

Managed and maintained OASD/RA's classified and unclassified networks located at all Pentagon/Continuity of Operation Plan (COOP) facility sites.

Evaluated wants and needs and determined all IT requirements within OASD/RA.

Planned/supervised multiple high-level IT projects including R&D, requirements analysis, system design, system prototyping, system development, system testing, production code acceptance, hardware deployment, training and maintenance.

Managed/controlled IT budget and established long-range project funding initiatives.

Presented short term and long range budget estimates with justification to top executive management officials.

Prepared and participated in the presentation of budget requirements and business case reviews before OSD's Executive Board of Directors.

As the Contracting Officer's Technical Representative (COTR), developed specifications for IT contractual requirements; defined hardware, software, components, systems, subsystems, and/or services.

Prepared statements of work, requests for information, and requests for proposals.

Evaluated vendor proposals for adequacy in terms of vendor ability to perform desired actions and produce proper results.

Monitored contractual performance levels, deliverables, burn rate, and metrics.

Managed/supervised the IT inventory and lifecycle process.

Developed/implemented OSD IT policy.

Was an active working group member on various OSD Integrated Product Teams and intimately familiar with the Integrated Product and Process Development process.

Worked directly with the OSD CIO on all OSD IT enterprise initiatives.

Developed and implemented OASD/RA's Configuration Control Board, aiding in the configuration management of hardware and software.

June 2001 to May 2003

U.S. Navy Millington, Tennessee

Functional Program Manager, Bureau of Naval Personnel CIO

Managed the transition of over 2,800 unique Legacy Applications to the Navy Marine Corps Intranet (NMCI) for 22 locations throughout the United States.

Interacted with SPAWAR Charleston, SPAWAR New Orleans and SPAWAR San Diego, PMO, PEO-IT, and the CNO N6 staff.

Actively worked with each naval field activity, defining, assessing and refining their IT needs, transitioning them from a stand-alone legacy network environment into a fully scalable robust enterprise network environment.

As the Manpower & Personnel Functional Area Manager (FAM) Co-Action Officer working the Navy wide reduction of Legacy Applications, I assisted in the standardization and reduction of software application requirements navy wide resulting in a 75 percent reduction in legacy applications, generating a substantial cost saving for the Navy.

Managed global IT systems as the BUPERS Functional Requirements Action Officer/Program Manager for the In-Active Manpower and Personnel Management Information System (IMAPMIS), Navy Marine Corps Mobilization Processing System (NMCMPS) and all other Reserve Manpower and Personnel Systems. These systems are global IT systems which house all Human Resource Data for the entire United States Navy.

June 1999 to June 2001

U.S. Navy Sioux City, Iowa

Commanding Officer, Naval Reserve Center Sioux City Iowa

Assigned additional duties to command the NRC in Sioux City, Iowa.

This was to be a temporary assignment - but as a result of performance, became an additional permanent assignment.

In June of 2001, I transitioned Commanding Officer duties to two different Commanding Officers.

June 1998 to June 2001

U.S. Navy Sioux Falls, South Dakota

Commanding Officer, Naval Reserve Center Sioux Falls South Dakota

Responsible for the training, administration and welfare of 243 personnel; accountable for all facilities, personnel and contracts.

Designed, implemented and managed an unclassified IT network incorporating IT and video capabilities into the training environment.

June 1996 to March 1998

U.S. Navy Norfolk, Virginia

Combat Systems Officer, U.S.S. Saipan

Combat Systems Officer of a U.S. Navy Amphibious Aircraft Carrier responsible for the employment of the Combat Systems Suite, the ships self-defense, all ships weapons systems, and all ship/aircraft armament.

As Tactical Action Officer, responsible for the deployment of aircraft and weapon systems onboard SAIPAN and throughout the entire Amphibious Readiness Group.

Managed and supervised a $100 million Information Technology upgrade.

SAIPAN's exclusive Special Evolutions OOD for every port entering /exiting, all underway replenishments, all anchoring, and for piloting of all coastal waters world-wide.

May 1995 to June 1996

U.S. Navy Pascagoula, Mississippi

Operations Officer, U.S.S. Antrim

Operations Officer of a U.S. Navy Frigate responsible for complete and overall operations of the ship.

Determined ship's movement, planned and coordinated all underway exercises and evolutions and planned/scheduled daily functions for entire ship's crew.

August 1993 to October 1994

U.S. Navy Newport, Rhode Island

Instructor, U.S. Naval Communication School

Taught Naval and Coast Guard Officers, active and reserve, basic communication knowledge required for naval communications.

Managed, maintained and operated a $ 2.5 million communication suite.

Coordinated $1 million communication suite upgrade.

Designed, implemented and managed both a classified and unclassified IT network incorporating IT and Video capabilities into a training environment.

October 1990 to July 1993

U.S. Navy Miami, Florida

Intelligence Officer & Analyst, U.S. Coast Guard Maritime Intelligence Center

U. S. Naval Watch Officer & Intelligence Analyst working various levels of intelligence related issues, analyzing copious amounts of perishable data, from disparate sources, formulating decisions and strategies, advising executive management in various Government Agencies on time sensitive executable paths forward.

Note: additional work experience is available upon request for dates prior to October 1990.

Education

May 1987 University of Nebraska - Lincoln,

Bachelor of Science Construction Management

June 2000 Colorado Technical University,

Master of Science Information Technology

Additional Information

Active TS/SCI (dated February 10, 2010) with a NGA Counterintelligence (CI) Scope Polygraph dated November 19, 2008.

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