High School Customer Service

Robert BRYAN Foley

Email: ********@**-*******.***

Address:

City: Goddard

State: KS

Zip: 67052

Country: USA

Phone: 757-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Accomplished professional with demonstrated ability to deliver mission-critical results. Personable and positive visionary driven to succeed at all levels of business. Award-winning former business owner committed to cost-effective management of resources and quality performance. Hardworking customer focused attitude creating productive results.

Educational Background:

High School Dipolma from MarBeca Method, Orlando FL 1/2001 to 4/2010 (Emcee and Public Speaking)

High School Dipolma from US Non Commissioned Officers Academy, Orlando FL 1/2001 to 9/2012

High School Dipolma from Kempsville High School, Orlando FL 1/2001 to 9/2012

Job History / Details:

Executive Profile

Accomplished professional with demonstrated ability to deliver mission-critical results. Personable and positive visionary driven to succeed at all levels of business. Award-winning former business owner committed to cost-effective management of resources and quality performance. Hardworking customer focused attitude creating productive results.

Skill Highlights

Leadership/communication skills - Award Winning Master of Ceremonies and Entertainer skills allows me to communicate with clients, co-workers and future business accounts.

Small business development - 25 years as a small business owner building it from the ground up into a multi-employee company.

Product line expansion - Experienced ability to expand on business relations to create profitable outcome for company.

Human resources management - Skilled in employee hiring, training, retention and termination. Payroll and business finance.

Client account management - Developed multiple business accounts and networking relationships.

Process improvement - Able to identify and implement ways to improve business, profits, and satisfied clients.

Core Accomplishments

Program Management:

Built a Small Business into a multi-employee Company with annual sales in excess of $300,000.00

Developed training manuals, implemented production schedules, and built a client base that generated repeat business.

Public Relations:

As business owner I was the face of the company and dealt with marketing, PR, advertising and sales.

As an award winning DJ, and Emcee, I have the skill set to communicate in a professional, direct and effective way with clients, fellow co-workers, superiors and subordinates.

Selected to be on the Board of Directors for a National Trade Association by my fellow peers. Traveled across the country teaching and leading seminars on building and growing business and creating profitable results while providing excellent customer service.

Professional Experience

June 2012 to Current

DHL / Drivenforce Wichita, Kansas

Route Driver and Certified International Specialist

Route Driver, Customer Interaction, and International Package Shipping specialist. Built strategic alliances with clients that resulted in repeat business, increased sales and overall enhanced satisfaction.

October 2010 to April 2012

RBF Consulting and Events Virginia Beach, Virginia

Owner -

CEO - Consulting, marketing and sales business. Developed and directed strategy for launch of new business after relocating from Florida to Virginia. Expanded business holdings into multiple areas and developed marketing program and training of new employees.

Surpassed revenue goals in four consecutive quarters.

October 2001 to September 2010

Bryan Foley Entertainment and Tampa Casino Parties Tampa/St Pete, Florida

Owner

Relocated to Florida from Virginia and established a Single Operator Mobile DJ Business. Entered the market at twice the rate of the highest competitor and built a clientèle of satisfied customers. Generated new business through no paid advertising but built business via networking, word of mouth and customer referrals. After 4 years expanded single operator business into a event production company and employed up to 30 subcontractor employees at a time.

Increased profits by 70 percentage in one year through expanded networking, establishing listing on preferred vendor list and through extremely satisfied customers.

August 1983 to January 1987

United States Marine Corps Various, USA

US Marine

Enlisted in US Marines on the delayed entry program after my Junior year of High School and reported to boot camp after Graduation from Kempsville High School. Obtained the rank of Corporal before enlistment ended.

Attended many levels of leadership training including NCO Academy.

Honorably Discharged in Jan 1987

Education

2010 MarBeca Method Orlando, Florida

Diploma and Certificate of Completion Emcee and Public Speaking

Professional seminar and training course to develop a professional way of emceeing and public speaking. Improving your performance and creating unique and personal events by writing, presenting and building personal relationships with my clients and customers.

1986 US Non Commissioned Officers Academy Jacksonville, NC

Achievement Award Leadership and Military Disciplines

Selected for the NCO Class of 04-86. Proudly completed leadership and military specialties training and advanced to the rank of Non-Commissioned Officer in the USMC.

1984 Kempsville High School Virginia Beach, VA

High School Diploma General Studies

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