Customer Service Representative

Dolonda Wright

Email: ********@******.***

Address:

City: Detroit

State: MI

Zip: 48210

Country: USA

Phone: 313-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I am a hard working, goal oriented, high achieving customer service representative with a very outgoing and friendly demeanor. Looking for a position with a excellent financial institution that will allow me to further my career and be an asset to a company where my career goals can flourish.

Educational Background:

High School Dipolma from Alabama A & M University, Normal AL 1/2001 to 5/2001 (Business Management)

Job History / Details:

Summary

I am a hard working, goal oriented, high achieving customer service representative with a very outgoing and friendly demeanor. Looking for a position with a excellent financial institution that will allow me to further my career and be an asset to a company where my career goals can flourish.

Highlights

10 years cash handling experience

Exceptional customer service and satisfaction record

Extreme multitasking skills

Rapid data and 10-key entry

Computer systems program knowledgeable

Banking paperwork competency

Compliance with banking laws and regulations

Reliable and trustworthy

Accomplishments

Balanced cash drawers totaling $130,000 up to $400,000 daily.

Successfully trained over 10 new cashiers over a 2 year period.

Consistently achieved a 95 percentage balancing average.

Experience

May 2002 to Current

Greektown Casino Detroit, MI

Cage Cashier

Processed customers check and credit card transactions.

Opened new check cashing lines of credit.

Organized, stocked and prepared the cashier area daily.

Counted and verified $130,000 cash in the cage and the Main bank area.

Quickly and efficiently completed guest transactions.

Education

Alabama A & M University Normal, AL

High School Diploma Business Management

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