Customer Service Medical Assistant

Brooke S. Porter

Email: ********@**-********-********.***

Address:

City: Wake Forest

State: NC

Zip: 27587

Country: USA

Phone: 919-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Meticulous Medical Assistant, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Medical Coding and Billing, Customer Service and Management. I consider myself an excellent team player and also work well independently.

Educational Background:

High School Dipolma from Northern Virginia Community College, Annandale VA 1/2001 to 6/1991 (Child/Adolescent Psychology)

Job History / Details:

Professional Summary

Meticulous Medical Assistant, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Medical Coding and Billing, Customer Service and Management. I consider myself an excellent team player and also work well independently.

Core Qualifications

Excel in :

Strong verbal communication

Conflict resolution

Quick learner

Computer proficient

Extremely organized

Microsoft Office

Quest 360

Flocast

Financial records and processing

Accounts Payable/Receivable

HIPAA

Data management

Team leadership

File/records maintenance

Experience

August 2012 to 10/8/2012 12:00:00 AM

Wake Forest Dermatology Wake Forest, NC

Administrative Medical Assistant

Experience includes high patient and phone volume, patient scheduling, check in and check out, EMR, recording and surgery set up, taking patients to exam rooms and getting histories, billing and payments to patient accounts, insurance navigation, faxing. filing and referral follow up.

December 2012 to August 2012

Raleigh Durham Medical Group Raleigh, NC

Administrative Medical Assistant

Experience in release of medical records with a clear understanding of HIPAA laws, all filing and front office duties, answering phones, incoming and outgoing faxes to patients, pharmacies and physicians, HEDIS reviews, proficient in Flocast and Quest 360, Incoming Lab exception reports as well as entering payments and sending out collection invoices for practices in Roxboro and Asheville NC, Charge Audits using spreadsheets using Excel.

May 2008 to August 2012

Anything But Elephants Wake Forest, NC

Professional Pet Sitter

Caring for large and small breed animals, scheduling, reporting, interviewing all prospective clients, trustworthy entrance into unoccupied homes for care of animals, diabetic shots and dispensing medications for ill animals, transport to emergency veterinarian clinics.

Education

1990 Northern Virginia Community College Annandale, VA

Child/Adolescent Psychology

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