Patricia DeFilippo
Email: ********@****-****.***
Address:
City: Middleton
State: MA
Zip: 01949
Country: USA
Phone: 978-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.Experienced office manager with a strong ability to manage multiple projects simultaneously and foster a cohesive staff.
Educational Background:
High School Dipolma from Newton High School, Newton Center MA 1/2001 to 6/1972 (College)
Job History / Details:
Professional Overview
Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.Experienced office manager with a strong ability to manage multiple projects simultaneously and foster a cohesive staff.
Summary of Skills
Administrative support
Schedule management
Physician billing
Claims appeal procedures
Insurance processing
Insurance eligibility verification
Patient charting
Transcription
Surgical scheduling
Patient scheduling
HIPAA compliance
OSHA compliance
Work Experience
August 2009 to May 2012
Ophthalmic Consultants of Boston Cambridge, MA
Administrative Assistant for Stephen A. Youngwirth, M.D.
Posted patient test results in online database for physician and patient retrieval.
Prepared folders and maintained records new and established patients.
Reviewed and explained insurance plans to patients to guarantee full understanding of payment policies and procedures.
Contacted insurance providers to verify correct insurance information and get authorization for proper billing codes.
Updated patient accounts and information on a daily basis.
Verified payments done by insurance companies were accurate and according to contract guidelines.
Managed incoming and outgoing calls for busy medical office.
June 1983 to May 2012
Stephen A. Youngwirth, M.D. Cambridge, MA
Office Manager
Managed daily office operations and maintenance of equipment, maintaining accurate records for all business supplies.
Managed medical supply inventory, insurance records, patient charts and company files.
Provided efficient customer service to patients.
Scheduled surgeries and booked operating rooms.
Researched aging reports including reimbursements which were 90 days in arrears status.
Reviewed and explained insurance plans to patients to guarantee full understanding of payment policies and procedures.
Contacted insurance providers to verify correct insurance information and get authorization for proper billing codes.
Trained new employees on multiple medical billing programs and data entry software.
Education
1972 Newton High School Newton, MA