Customer Service Years Experience

Crystal Nichols

Email: ********@***************.***

Address:

City: Richmond

State: VA

Zip: 23230

Country: USA

Phone: 804-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Friendly, charismatic barista with eleven years experience in the food and beverage industry. Strong passion for drinks and excellent service. Regularly performed cashiering, inventory and store closing duties, along with training of others.

Educational Background:

High School Dipolma from J. Sargeant Reynolds Community College, Richmond VA 1/2001 to 9/2012 (Psychology)

Job History / Details:

Summary

Friendly, charismatic barista with eleven years experience in the food and beverage industry. Strong passion for drinks and excellent service. Regularly performed cashiering, inventory and store closing duties, along with training of others.

Highlights

Rapid order processing

Exemplary customer service

Friendly and enthusiastic

Gregarious and positive personality

Mixology expert

Inventory management proficiency

Experience

September 2012 to Current

Bliss Lounge Richmond, Va

Bartender

Provided prompt, efficient, friendly, and quality service at all times.

Quickly mixed a variety of simple and complex cocktails.

Displayed friendly, outgoing and energetic behavior to create a warm, fun atmosphere for guests.

February 2008 to September 2012

Red Lobster Richmond, Va

Bartender

Maintained updated knowledge of all menu items, specials, liquor brands, beers and non-alcoholic selections.

Routinely checked identification of patrons purchasing alcoholic beverages.

Strictly abided by all state liquor regulations, particularly in regard to intoxicated persons and minors.

Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.

Effectively handled customer complaints and special requests.

Maintained a consistent, regular attendance record.

Accurately balanced cash register at all times.

Set up bar for operation, obtained cash bank and stocked the service bar.

Greeted newly seated guests in a friendly and timely manner.

Education

J. Sargeant Reynolds Community College Richmond, Va

Associate of Science Psychology

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