High School Customer Service

Dorothy Scherer

Email: ********@*****-*******.***

Address:

City: Cedarburg

State: WI

Zip: 53012

Country: USA

Phone: 262-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

To offer my strong background in maintenance and management to an organization that can use a mature professional known for leadership and self-motivation as well as analytical and problem-solving abilities which enhance my practical mechanical and technical skills.

Educational Background:

High School Dipolma from Cedarburg High School, Cedarburg WI 1/2001 to 5/1968 (GENERAL)

High School Dipolma from, Cedarburg WI 1/2001 to 10/2012

High School Dipolma from, Cedarburg WI 1/2001 to 10/2012

High School Dipolma from Cedarburg High School, Cedarburg WI 1/2001 to 10/2012

Job History / Details:

Summary

To offer my strong background in maintenance and management to an organization that can use a mature professional known for leadership and self-motivation as well as analytical and problem-solving abilities which enhance my practical mechanical and technical skills.

Skills

Consistent work history

Customer service experience

Direct labor crew training

Equipment problem resolution

Strong work ethic

HVAC experience

Project management skills

Strong initiative

Strong mechanical skills

Strong team player

Supervisory experience

Accomplishments

Purchasing

Maintained inventory of beverage inventories and completed purchase requisitions as necessary.

Equipment Maintenance

Performed routine preventative maintenance on equipment.

Crew Management

Interviewed, hired, trained and evaluated team of 9 hospitality service employees.

Heating/Air Conditioning Repair

Detected machine malfunctions and trouble shoot accordingly.

Pool/Spa Maintenance

Adhered to quality control procedures and documented quality checks.

Experience

September 2010 to Current

Clearwater Inn Cedarburg, Wi.

Manager

Managed all administrative/operations functions for the bar including bartending, inventory control/ordering, making bank deposits, training and supervising staff, maintaining refrigeration and additional equipment.

September 2008 to August 2010

Fiduciary Real Estate Milwaukee, Wi

Lead Maintenance

As a team member I was responsible for utility systems and for the upkeep of the buildings including HVAC system, electrical, refrigeration etc. Grounds maintenance and snow removal.

May 2005 to October 2008

JBJ Germantown, WI

Maintenance Technician

Maintain rental units, snow removal, grounds keeping, pool and spa maintenance.

May 1995 to April 2005

CSM Mequon, Wi

Maintenance Technician

Worked as a team member performing townhouse maintenance and painting, grounds keeping, and pool care while providing excellent customer service.

Education and Training,

HVAC,

Certified Pool/Spa Operator,

Minor Plumbing/Minor Electrical Course

Cedarburg High School Cedarburg, Wi

High School Diploma

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