Customer Service High School

Adam M. Gillen

Email: ********@************.***

Address:

City: Avon

State: CO

Zip: 81620

Country: USA

Phone: 248-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Looking for a position that will utilize my strong verbal and written communication skills, my desire to help others, and my drive to do better. I am looking to bring my talents and ambitions to an employer that is seeking someone who is always striving to do their best and more.

Educational Background:

High School Dipolma from Berkley High School, Berkley MI 1/2001 to 6/2007 (General Studies)

Job History / Details:

Summary

Looking for a position that will utilize my strong verbal and written communication skills, my desire to help others, and my drive to do better. I am looking to bring my talents and ambitions to an employer that is seeking someone who is always striving to do their best and more.

Highlights

Knowledgeable/Proficient with most Microsoft software

Strong communication skills

Devoted to customer service

History of customer service

Attentive to detail

Strong work ethic

Experience

May 2012 to Current

Rich's Autobody Avon, Colorado

Detailer/Shop Helper

Responsible for ensuring all vehicles leave in a presentable manner, cleaning both the interior, as well as the exterior.

For vehicles receiving a full detail, both exterior and interior receive an exstensive cleaning, from inside air vents to the smallest seams around the vehicle. Requires immense amounts of detail and attentiveness, as detail is the root of the job.

Maintaining a clean and efficient work space for customers, other employees, and myself. Ensuring that all tools and parts are in order and properly stored.

January 2012 to April 2012

Blue Moose Pizza Beaver Creek, Colorado

Busser/Assistant Host

Assisted customers with seating as well as questions and concerns.

Maintained a clean restaurant from floors to tables.

Assisted front of house staff with any additional duties as was needed at the time.

December 2011 to January 2012

Vail Resorts Beaver Creek, Colorado

Ski Lift Operator

Was part of a team that achieved consistent weekly assessment scores of 4.8 (out of 5) or above.

Addressed customer concerns and questions, such as how to navigate around the mountain, as well as the local area.

Provided a consistent, friendly and helpful atmosphere for all guests.

December 2009 to October 2010

Uncle Ed's Oil Shoppe Royal Oak, Michigan

Customer Service Adviser

Met and exceeded company weekly and monthly minimum sales averages.

Assisted customers in choosing products and services that would be most beneficial for them and their vehicle.

Attended other duties around the shop as needed, including both under hood, and under vehicle maintenance.

Education

2007 Berkley High School Berkley, Michigan

General Studies

4 years Varsity marching band

4 years Varsity men's swimming

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