Project Manager Training

Rita Pan

Email: *********@********.***

Address: *** ****** ******

City: Brooklyn

State: NY

Zip: 11201

Country: USA

Phone: 917-***-****

Skill Level: Entry

Salary Range: 60

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Rita (Jingjing) PAN 373 Baltic Street, #3, Brooklyn, New York

tel: 917-***-**** email: *********@********.***

Summary

* Proactive self-starter with track record of initiative, resourcefulness and meeting tight deadlines

* Highly adaptive and able to apply knowledge and experience to solve real business problems

* Proven ability in independently planning and executing Learning and Development (L&D) projects ranging from training system design and implementation to program development and delivery

* International business experience with fluency in American and Chinese business cultures

Education

New York University (NYU) New York, NY 2009-2011

M.S. in Human Resources Management & Development with a concentration in Organizational Development (OD)

Simon Fraser University (SFU) Vancouver, Canada 2005-2006

Master of Education (Instructional Design); Served as:

* Communications Coordinator for Faculty of Education Graduate Society

* Teaching Assistant for Mandarin Chinese at SFU Language Training Institute

Capital Normal University Beijing, China 2000-2004

Bachelor of English Language & Literature

Career History

Charm Communications, Charm Academy Beijing, China May 2011 - May 2012

Learning and Development Manager

* Reporting to the President, led an effort to build Charm Academy, a comprehensive learning platform with programs and courses tailored to different job categories, levels of skill and experience

o Documented role profiles after conducting company-wide interviews and job analyses

o Coordinated internal and external trainers to develop 27 courses for the 2012 business year

o Promoted Academy's brand image and marketed training programs internally: created annual training brochure; designed Academy's notebook and training passport; etc.

o Worked with heads of HR and IT to integrate training into talent management processes

* Liaised with int'l partner Aegis to deliver a strategic planning training package to high performers

* Highly involved in enhancing top management's leadership and strategic planning skills. Facilitated our designated consultant, former CEO of Aegis Media Asia Pacific, in providing multi-day leadership programs solely conducted in English. Responsibilities included:

o Translated training materials and facilitated the delivery by providing on-site interpretation

o Conducted post-training evaluation and consolidated feedback for further improvement

L'Oral USA, Learning for Development Dept New York, NY Oct 2010 - Mar 2011

Project Manager (Internship)

* Assisted the VP of L&D in launching a company-wide structural redesign project, with the goals of ensuring competitiveness in the digital age and fostering the growth of digital marketers

* Coordinated HR workshops with a consulting firm to develop internal OD professionals

* Implemented an email-notification system for a 2-year integration program for new hires

* Developed employee surveys to assess the effectiveness of new-hire integration efforts

Willis North America, Willis Academy New York, NY May 2010 - Aug 2010

Talent Management and Development Intern

* Assisted the Senior L&D Manager in creating a skill-based talent management system

o Mapped skills to courses and training programs offered on integrated LMS

o Designed and led the initial implementation of a skill-based career development website

o Created a comprehensive report that detailed the strategic value of the system to HR processes

Vocational Training Council Hong Kong, China July 2007- July 2009

Business English Lecturer

* Provided language training to 9 classes (270 students) in Business department

* Conducted needs analysis and developed customized training programs for local enterprises

China Radio International Beijing, China Aug 2004 - Aug 2005

English Editor and Reporter

* Collaborated closely with 4 editors to launch a new general interest and lifestyle channel

* Solely responsible for the shopping and fashion column, conducting interviews to write weekly segment on entrepreneurial and luxury brands

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