Sales Representative Customer Service

Bonnie Li

******.**@*********.**

*A Computing and Financial Management (20424898)

** ******* **** *****, ***********, Ontario M1V 2W1

Phone: 647-***-**** Website:

Education

University of Waterloo

September 2011 - Present

Candidate for Bachelor of Computing and Financial Management

Delphi Secondary Alternative School

September 2007 - June 2011

Graduate

SkillsStrong leadership skills acquired from leadership positions such as Yearbook Editor and Class Representative at Delphi Secondary Alternative SchoolExcellent communication skills acquired from customer-orientated positions such as Sales Representative at Skin Kits and Store Intern at Fashion CrimesDisplays optimal working propensity in analyzing customer technical inquiries at Swaggerloo Proficient in Scheme, HTML5, CSS3, Javascript, jQuery Mobile, Microsoft Suite and Adobe PhotoshopExposure to C, PHP and MySQL with an ability to learn quickly

ExperiencePwC

Mobile Application Developer

2012

Developed mobile applications for the firm using mainly: JSON, HTML5, CSS3, Javascript, jQuery MobileDesigned mobile friendly UI/UX, demonstrated through wireframesCreated test cases and assisted with various RIM and iOS deploymentsSkin Kits

Sales Representative

2010 - 2012

Independently managed the store kiosk encompassing customer service, maintenance, cashier and sales rolesAchieved sales goals set by the manager daily through persuasive customer interaction and by promoting products using personalized sellingFashion Crimes

Store Intern

2010

Assisted customers with product inquiries while maintaining a high standard of customer serviceResponsible for the organization of store merchandise layoutArranged and maintained in-store displays of merchandise

AwardsGrade 10 Piano, Royal Conservatory of Music, Toronto, Ontario, January 2011History 1: An Overview, Royal Conservatory of Music, Toronto, Ontario, April 2009Lifesaving Society Certificates in Bronze Cross, 2007, recertified again in 2009

Extra Curricular ActivitiesFashion for Change

Graphic Designer

2011 - 2012

Edit and create unique pieces of marketing material to represent the club through the use of Adobe Photoshop and Adobe IllustratorVolunteer to promote the club at various events such as Club DaySwaggerloo

Executive Director

2011 - Present

Marketing services provided by Swaggerloo and working with customers for merchandise needsDesigning website for the organizationDesigning and formatting graphics for suppliersDelphi S.A.S

Yearbook Editor

2009 - 2011

Demonstrated leadership in the yearbook committee through the organization process of the productionDesigned pages of the yearbook through the use of Adobe PhotoshopDelphi S.A.S

Class Representative

2009 - 2011

Effectively organized monthly events for Delphi Secondary Alternative SchoolRepresented and spoke on behalf ot eh class during events such as open houses

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