Electrical Technical Support
Resume:
***********@*****.***
HIGHLIGHTS OF QUALIFICATIONS
Twelve years experience in Electronic and Instrumentation engineering Experience in creating instrument index and instrument datasheetsRead and interpret P&IDExperience in OMRON and Phoenix automation and electrical productsExperience in participating in design reviews, project meetings and time/cost budgetingAbility to use various troubleshooting techniques to solve technical problemsWork experience in a team from initial to final stages including bidding, contract management, client communication, planning, cost control and project close out and documentationExperience in providing technical support for clients and selecting instruments according to their requirementsProficient in using Protel and OrCAD circuit design software and Microsoft OfficeB.Sc. degree in Electrical Engineering-ElectronicsP. Eng. is in process for registration with APEGGA
PROFESSIONAL EXPERIENCE
Paykar Bonyan Co. - Tehran, Iran 2004 – 2008
Electrical and automation products and service provider serving the oil and gas industry in Iran
Instrumentation and Electronic EngineerCreated instrument and electrical datasheetsDeveloped and maintained instrument indexDeveloped I/O list and assignment Developed control panels drawings and bill of materials Developed alarm set-points and managementProvided technical support to the Marketing/Sales Department; specialized in the OMRON and Phoenix productsAssisted in assembly problem-resolution and provided customer specific requirementsAnalyzed project automation and instrumentation requirements and proposed technologies to meet themAssisted the order and material coordinator in ordering special materialsInstalled and configured products and solutions in the customer environment Maintained schedule/planning and cost control on all scopesProvided support for the procurement department for electronic items and componentsPerformed test for instruments and systems installations if requiredProvided technical specifications for tendered bids; gave technical awareness presentations to potential clients; maintained awareness of competitors’ products to address client queries Participated in the introduction of an Enterprise Resource Planning (ERP) system for our company; entered key data regarding our products (product specifications, inventory and purchase prices) and customers (existing equipment, purchase history, sale prices, annual demand forecasts vs. monthly acquisitions)
Digitron Company - Tehran, Iran 2003 - 2004
Manufacturer of digital PBX phone switching systems for hospitals and hotels; also develops systems for villages
Research Design AssistantAssisted in prototype design and verification in different circuit boards of PBX equipment and systemsParticipated in the development and testing of electronic products including circuitry and firmware from concept through to manufacture, reliability, cost, manufacturing and performance requirementsPrepared schematic and layout drawings for modified boardsOperated computer-assisted design systemsSupervised the building and testing of prototypesEntered design changes using Protel and OrCAD software to modify circuit board components, schematics and layoutsAssembled, tested and redesigned prototype circuit boards and then tested the effectiveness of modified boards in an assembled prototype PBX phone switching system
Digitron Company - Tehran, Iran 2001 - 2003
Junior EngineerTested assembled production PBX systems prior to customer shipping; installed and commissioned the equipment at the customer’s site Used various troubleshooting techniques to solve problemsDeveloped manuals and technical materials for equipment designed and built for clientsTrained the customer’s technical support staff in the proper use and maintenance of the PBX system Prepared technical and regulatory documentation, including production documentation, design specifications, BOM (bills-of-material), manuals, test instructions and manufacturing documentsOrdered components, tools and services as required for product and prototype development
Digitron Company - Tehran, Iran 1996 – 2001
Order SpecialistDeveloped and used an Excel spreadsheet which determined the list of all components, elements and wires required to meet the specifications for each client’s PBX order; used to calculate the price quote of the client’s system and issued the order for all components
EDUCATION
B.Sc. Degree in Electrical Engineering - Specialization in electronics 1990 - 1994
Yazd Azad University, Yazd, Iran
REFERENCES AVAILABLE UPON REQUEST
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