Mohammad A. Youssef

Address: *** ********** ****** *** **, Fredericton, NB E3B 6K4

Phone Number: 506-***-****

E-mail: abosv7@r.postjobfree.com

QualificationsProven public relations, sales, and customer service experience.Computer proficiency in Microsoft Word, Excel, Access, Power point, and Outlook.Excellent corporate communications experience within a diverse environment.Performance driven while maintaining exceptional ethical standards. Highly motivated and ambitious with a high standard for initiative. Fluent in English, German and Arabic.

Education

Bachelor of Business Administration, Sales, Marketing and Human Resources Sept 2009-Apr 2011

University of New Brunswick, Fredericton, NB

Experience

Sales Consultant and Fitness advisor June 2012- present

Goodlife Fitness Clubs, Fredericton NB Using tactics to generate leads on a daily basis.Managing and providing continued service to potential members.Building relationships, determine client goals and provide successful solutions.

Customer Service Representative May 2011-June 2012

Atelka Corporation, Fido Customer Service, Fredericton, NBDocumenting customer complaints and providing maximum service to facilitate satisfaction.Executing and managing official corporate communications between managers and clients.Provide customer service solutions by accessing accounts and troubleshooting.

Event Organizer Sept 2009-May2011

Aitken University Center, Fredericton, NBAssist with technical support for electrical, mechanical and computer related problems. Planning, organizing and executing conventions and tournaments throughout the year.Provide safety and control for various events held at the Aitken University Center.

Tree Planter May 2010-Aug 2010

J.D. Irving Limited, Fredericton, NBWorked in a stressful and physically demanding environment.Coordinated and worked in effective team environment to provide best quality work.Provided extensive general labor and service for planned and managed tree planting.

Sales and Customer Service Agent Jun 2007 – Sept 2007

National Soci t G n rale Bank, Cairo, EgyptProcessed applications and worked with clients to create credit card accounts for internet and VISA credit cardsFilled client information and attracted new clients for on-campus banks.Troubleshoot account issues on the internal banking computer system.

CertificatesGoodlife Fitness: Receiving a certificate in achieving 136% of sales in July.Fido Cooperation: Receiving a BRAVO in providing best customer service

References

Available Upon Request.