Sales Representative

ANDREW CHAN

* **** **. **** ***

North York Ontario, M2K 3B8

Cellular: 647-***-****

E-Mail: ***********@*******.***

Linked in: http://ca.linkedin.com/in/andrewchann

Summary of Qualifications:

Sales & Technology: 8+ years of experience in sales and technical rolesProject management: strong client service and team orientation demonstrated through consistently exceeding expectations pertaining to timelines, budgets, and client service; highly attentive to detail while maintaining overall objectives and multi-taskingCommunication: confident in presenting detailed and complex content to audiences with various levels of topic familiarity

Summary of Education:

Centennial College: Marketing and Business Administration. May 2003 (Completed)Stephen Leacock Collegiate, Scarborough, ON, June 1999 (Completed) O.S.S.D

Professional Work Experience:

Grand and Toy, Vaughn, ON – Technology Accounts Executive (Outside Sales)

Account management/sales - Health Care, Financial, Law and Non Profit verticals.

June 2008 - Current

Identify technology business opportunities within current book of business and obtain net new opportunities.Act as a solutions expert, providing technical advice regarding selection, design, structure and placement of products for customersManage multiple sales projects, involving cross-functional departments as requiredAccountable for ensuring end results are delivered according to sales and project plans, while encouraging a collaborative selling approach between the Technology and Office Supplies teamsAnnual Quota ranges from $1,500,000-$2,000,000.

Hewlett Packard Canada, Mississauga, ON – Inside Enterprise Account Manager

Technology Sales Group (Named Accounts and Resellers for Western Canada)

August 2006 – June 2008

Managed large corporate accounts in the Western Canada region ranging from 1000 employees + (Oil/Gas, Health Authorities, Universities and Compensation boards)2007-08 quota was $850,000,000 for FY07 and 105% was achievedSpecialized in HP BCCS/Volume servers, storage, blades, racks, and HP related software and supportWorked directly with purchasers, system analysts, technical specialists, procurement specialists, coordinators, IT managers and C-Level clients from assigned accounts through email, phone/conference calls and in personWorked directly with partners and resellers of HP to win bids within the Western Canada region

Dell Canada, Markham, ON - Inside Sales Representative DHS/EPP

Employee Purchase Program Sales Division (EPP)

Dec 2005 – August 2006

Met and exceeded monthly quotas and targets with consistencyMonthly quotas ranged from $70,000-$100,000; 105%-115% was achieved respectivelyCustomers consisted of employees from small and medium businesses (500-1000 employees)Specialized in Dell desktops, notebooks, workstations, printers, servers, storage, projectors, PDA’s, software and third party productsWorked closely in a team-based collaboration between transactional sales reps, finance reps and management to provide and present full enterprise solutions to our clients.

Consumer Sales Team Leader (DHS)

Nov 2003 – Dec 2005

Responsible for the daily performances of my team by overseeing their performances to achieve Dell's business objectives and monthly quota. Monthly quotas ranged from $15,000-$20,000; 150%-180% was achieved respectively (Received Dell Leadership award for the quarter)Involved with the resolution and correction of any customer escalations or concernsProvided ongoing training and mentoring to a team of 10-12 as required to improve their performance and efficiency with selling and dealing with customer inquiries and concernsPerformed monthly presentations to management to demonstrate the current status, key action plans and strategies to be deployed within the purposed solution

Consumer Sales and Financial Representative (DHS)

June 2003 – Nov 2003

Met and exceeded monthly quotas, metrics, spiffs and targets set by management with consistencyMonthly quotas ranged from $30,000-$45,000, 115%-130% was achieved respectivelyCustomers were individual consumers who resided across Canada with purchases ranging from $100.00-$15,000Specialized in Dell desktops, notebooks, workstations, printers, LCD/Plasma displays, projectors, PDA’s, software and third party productsChecked and approved financial contracts based on customers’ individual qualifications

Sales Certificates and Professional Training Course:

HP NMSO authorized reseller November 2010Acclivus R3 Sales Solutions Course February 2008Bay Group International’s ‘Situational Sales Negotiation’ Workshop September 2007HP Breakaway Selling Course May 2007

Summary of Technical Skills:

Software knowledge: Microsoft Operating systems: Windows 95/98/2000/ME/XP/Media Center/VISTA, VMware, Microsoft Office Word, Excel, PowerPoint, Outlook HTML Language, MS Netmeeting, Siebel, Onestop, Adobe Photoshop, Internet Explorer, Netscape Communicator, Helix (CIT financial qualifying/verifying system),, Norton System products, and McAfee products

Hardware knowledge: Desktop, notebooks, workstations, blades, volume servers, BCCS servers, racks, storage, processor technology, graphics products, projector technology, LCD/Plasma display technology, tablets, digital/SLR cameras, Printing/scanning devices, PDA’s, Wireless products (Linksys/Netgear/Dlink), teleconferencing/video conferencing devices, HP Procurve switches and RFID Technology.

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