Project Manager Sales

Sam Suresh

*** ******** *****, *******, **

647-***-**** **********@*****.***

BUSINESS ANALYST

Technical expertise Strong Problem-solving Communication Organized Best Product Delivery

Customer Management Product Development Life Cycle

CAREER HIGHLIGHTSExtensive experience in Computer Programming and Implementing Training on Hardware / Software3+ years of experience in Application supportHands-on knowledge of SQL Server and Microsoft Windows ServerDeveloped new methods of marketing in an effective manner (Module Wise Sales) that increased the sales by 20%Introduced a new product to the business Market (Vessel Plus – Specially designed for Shipping Companies)Strong customer services focus with the proven ability to develop and maintain effective relationships with team members and internal and external stakeholdersDemonstrated ability to build strong partnerships with all levels of employees through intuitive business insight and personal credibilityDemonstrated ability to resolve issues by analyzing and evaluating possible solutionsBachelor of Management Studies, Open University of Sri LankaMember of Australian Computer Studies

CAREER HISTORY

Project Manager 2004 – Present

SBS Software Solutions

Worked with a team to develop the Software system (e.g. VESSEL PLUS, a customized application tool that successfully marketed to sea/air freighters and automation with Multi-Currency Finance & Inventory Management System)Designed the application to meet the users’ requirements documentDeveloped, implemented a strategic customer care-plan to give full strength support for clientsWorked with the Top Management on recruitment and training the staffEffectively carried out Project Life Cycle, and delivered the products on exact time limits

Software Analyst and Programmer 2001 – 2004

Infosat Pvt. Ltd.Implemented two-tier architectureDeveloped document-searching by utilizing client-server side functionality to generate search criteria, run search functions, retrieve appropriate documents, filter documents lists, view documents, print documents and save documentsUtilized input from marketing and product management to develop the look and functionality of the application to meet customer needs.Worked with the team to achieve the product on time.

Sam Suresh Page 2

Computer Instructor 2001 – 2003

HiTec Computers

Taught Visual Studio Designing and Developing programsPlanned and prepared learning materials for instructional environmentsUsed a variety of approaches and materials, as appropriate, in order to address different

learning needsOrganized special classes for adults and working people in the evening and weekends

Business Analyst 1998 – 2001

HTN Information Systems (Pvt.) Ltd.

Developed, implemented and monitored the strategic marketing plans to support the sales department to increase the sales.Performed Package Installation, Training and Maintaining, System Analysis, Co-ordination with development teams.Developed business reports and performed troubleshootingMaintained and implemented the file organizing and schedule visits to the clients office

EDUCATION & TRAINING

Degree in Management, Open University of Sri Lanka

Honors Diploma Holder in International Diploma in Programming and System Designing

British Business College

Diploma in Computer Hardware, HTN Information Systems

Diploma Holder in Computer Programming, Info Computer Consultants (Pvt.) Ltd

Certificate in Business Planning/Modeling using Lotus 123, IDM Computer Studies

Certificate in Java Language, Micom International College

Diploma in Shipping, Institute of Charted Ship Brokers (Lanka) UK

Certificate in Entrepreneurship and Small Management, Open University of Sri Lanka

MEMBERSHIPS

ACCS – Australian Computer Society

ICS – Institute of Charted Shipbrokers

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