Insurance Customer Service

Anita Sapra

** ********** ****** ****: 905-***-**** Mobile: 416-***-****

Markham, Ontario L3S4G5 **********@*******.***

SUMMARYExtensive experience in the insurance industry including sales, underwriting and client managementOver 4 years of experience working as a producer and developing a book of business of auto insurance clientsHighly skilled in building strong relationships with clients by providing them prompt and effective service in all aspects pertaining to their insurance needs

SKILLS

Technical Proficient in Powerbroker, PowerQuote and Compu-Quote Highly competent at retrieving and analyzing M.V.R and AutoPlus reports Sound knowledge of Microsoft Office

InterpersonalSelf motivated and able to learn, and apply new skills quicklyAbility to achieve consistent client satisfactionFunctioned well in a team environment as well as independently

EDUCATION

LLQP July 2006

Registered Insurance Broker (RIBO) December 2002

Awarded credits for Eight C.I.P courses

Successfully Completed:

C 12 - Insurance on Property Part I.

C 14 - Automobile Insurance Part 1

C 17 - Claims Part 1

C13 - Insurance Against Liability Part 1

ACIEVEMENTS

Achiever Award (Best Advice Financial) 2006-2009

Rookie of the Year (Best Advice Financial) 2007

Anita Sapra

Home: 905-***-**** Mobile: 416-***-****

WORK EXPERIENCE

Financial Advisor

Hub Financial / Best Advice Financial July 2006 - PresentSold various insurance products including life insurance, disability, and critical illnessAchieved continuous production bonus targets for four years in a rowAssisted clients throughout the policy approval process including coordinating medical appointments and compliance with policy rules

Producer

Aaxel Insurance Brokers December 2008 - PresentGenerated new business by selling auto and home policiesProvided quality service to clients ensuring their full satisfactionAddressed client issues by acting as a liaison between the client and the head office

Licensed Insurance Representative

Aviva Canada January 2003 - January 2005Provided prompt and efficient underwriting and customer service to existing policyholdersEffectively advised and counseled clients on Insurance related mattersMade changes to the existing Home and Auto policies as per the company’s underwriting guidelines

Accounts Representative

Omega Direct Response Inc November 1999 - January 2002Marketed and sold various products such as long distance, high-speed internet service and credit cardsWon several awards for exceptional sales

Claims Adjustor January 1991 to July 1999

The New India Assurance Co. Ltd

(General Insurance Corporation) Processed, evaluated and negotiated moderate to complex claims for settlementWorked with appraisers, prepared claim reports and large loss statementsNegotiated and resolved claims in a timely manner to clients’ full satisfactionEnsured that the claims were settled according to the company practices and procedures and as per the policy conditions

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