Customer Service Sales

Ye Yuan

*** ****** **

Toronto, On M*A *A*

C: +1-647-***-****

***.***@*****.***

OVERVIEW

Upbeat, enthusiastic, and punctual sales person with an excellent work ethic and sales experience. Over two years of expertise in managing inventory, running the cash register, and delivering prompt customer service with a smile.

SKILLS Excellent Sales Ability Strong Communication Skills Identify And Solve Customer Needs Bi-Lingual (English/Chinese) Proficient in Microsoft Word, PowerPoint, and Excel

EMPLOYMENT EXPERIENCE

Tim Hortons, Toronto, ON FRONT COUNTER, 2012-present Directly serve customer In charge of cleaning and preparation for next day during night shift.

Helena’s Online Store, BEIJING, CHINA SALES ASSOCIATE, 2010 - 2012

Met with suppliers and negotiated price and availability of products Handled before and after-sale services.

Aimt Financial, Markham, ON MARKETING RESERCHER, 2011-2012 Maintained customer information in the company database Handled all customer issues with understanding and satisfying resolution

IGA Super Market, North York, ON MEAT DEPATMENT ASSOCIATE, 2007 - 2008 Managed deliver Prepared and organized different kinds or meat ready for sell.

EDUCATION

University of Toronto, St. George Campus, Toronto, Third year in Rotman Commerce, Major in Commerce and Finance

PERSONAL

Enjoy and active in: Reading Volunteering for children and physical disability with special needs Attending classical music concerts Exercise

References Available Upon Request

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