RESUMERECORD:
NAME: Scott Gordon
CITY: Oak Hill
STATE: TX
ZIPCODE: 78749
EMAILADDRESS: *****.******@***.*****.**.**
PHONEAREACODE: 512
PHONENUMBER: 475-0174
LASTUPDATED: 2/19/2001Scott Gordon Austin Texas
78749 US Citizen Technical Institute 512-***-****
*****.******@***.*****.**.******* (Scott) Gordon
Home: 512-***-**** Office: 512-***-****
Pager: 512-***-**** Address: 9104 Edwardson Lane, Austin, Texas 78749 Email:
*****.******@***.*****.**.**
PROFILE A highly skilled, energetic, team-oriented technical
professional with more than eight years demonstrated experience in the management of
information services.
TECHNICAL EXPERTISE Hardware: IBM/PCs Operating Systems/Network: MS
Windows 95/98 MS Windows 2000 NT Workstation 4.0 NT Server 4.0 IIS 4.0 SQL Server 6.5 Unix
NT/RAS TCP/IP HP Printers HP Jet Admin PC Anywhere ProComm Plus Castelle Faxpress Server
Novell Netware 5.0 NDS NAL ZEN Works LAN/WAN Administration Netshield NT Pyxis Automated
Systems Routers Hubs Switches Firewalls Norton Ghost Images Internet/Web: Symantec Visual
Page MS Internet Explorer MS Outlook Netscape Navigator Webmaster Applications: MS Office
MS Word MS Excel MS Power Point MS Outlook Castelle Faxpress Attachmate HP Jet Admin
Seagate Crystal Reports Programming: Limited experience with HTML, Foxpro, and Java. AREASOF EFFECTIVENESS MIS Management: Software Management Hardware Management Systems Analysis
Application Training Consultation Database Operations Financial Analysis Statistical
Analysis Installations Configuration Systems Security Product Management: Software
Implementation Y2K Network Scanning Database Reporting Systems Conversions
Education/Training/Certification: ST. EDWARDS UNIVERSITY, Austin, Texas 2001 MBA,
Management Information Systems, 12/36 hours completed. UPPER IOWA UNIVERSITY, Fayette,
Iowa 1995 Bachelor of Science, Business Management, Cum Laude CARL ALBERT STATE COLLEGE,
Poteau, Oklahoma 1991 Associate of Arts, Business PRODUCTIVITY POINT INTERNATIONAL,
Austin, Texas 1999 NT Server, NT Workstation, TCP/IP, IIS 4.0, NT Enterprise, A+, and
Netware 5.
U.S. ARMY SPECIAL SECURITY OFFICER COURSE, Atlanta, GA 1995 Information and
communication security for classified documents and electronic media. A+ CERTIFICATION,
1999 MICROSOFT CERTIFIED PROFESSIONAL, 1999 ACCOMPLISHMENTS Established Local Area Network
(LAN). Network administration, configuration settings, hub, router, network interface
cards, security controls, licenses, and account policies forNT network. (1996) Utilized
Intel device utility to configure firewall filters (packet filtering)for the Intel router
that supported local area network. Established Local Area Network (LAN). Network
administration, configuration settings, hub, router, network interface cards, security
controls, licenses, and account policies for NT network. (1996) Served on the Joint
Commission Accreditation of Healthcare Organizations committee to research ways in
improving the quality of patient standards within the healthcare organization. (1997)
Implemented the installation/conversion of existing accounts receivable software system
from DOS environment to Windows environment. Realized software savings of approximately10K
and improved the efficiency in manpower and production cost by 15-20%. (1996) Utilized
project management skills to scan approximately 3000 workstations viaNetware/NT network
for Y2K preparation. Used MS SQL Server to manage all results and to report all network
scan findings. Experienced no significant problems with date rollover.
(
1999)
Configured/maintained the Pyxis supply inventory control System. This fully automated
inventory control system eliminated manual inventory controls and increased accountability
from 70% to 90% and saved 1-2 employee hours per week. (1996) Utilized Symantec Visual
Page to create companys web page and served as the companys Webmaster. (1998) Received a
bonus in 1998 for improvements made in the efficiency of the companys MIS system. Received
the Army Commendation Medal for service as a security officer and
computer/telecommunication support for Headquarters, Fort Polk, LA. (1995) Selected out of
over 400 candidates to serve on the White House Communication Team. (1995) Received the
Army Commendation Medal for service in computer/telecommunicationsupport for the Korean
Intelligence Support System. (1993) Received the Army Achievement Medal for service in
computer/telecommunication support for the Korean Intelligence Support System. (1993)
PROFESSIONAL EXPERIENCE
TEXAS COMPTROLLER OF PUBLIC ACCOUNTS, Austin, Texas Network
Administrator, Information Technology Division (July 1999 to present) Provide network
administration troubleshooting and support among several divisions throughout the agency
for adding, updating, and configuring hardware/software on servers/workstations in a WAN
of NT 4.0, Win 9x, and Novell systems. Division network administrator for the State
Treasury in a NT 4.0, Win 9x, andNovell environment. Responsible for adding, updating, and
configuring hardware/software on serversand workstations. Monitor and troubleshoot network
performance. Monitor disk and volume space on servers. Ensure anti-virus software is
current on all systems. Maintain accounts with regard to system policies and access rights
for users and groups within Novell and NT. Manage and configure network printers. Plan and
create Norton Ghost Images for various computer configurations and divisions. Consult with
programmers prior to upgrades on how their code will interact with various operating
systems and troubleshoot with them any issues that may arise in this type of situation.
Y2K subject matter expert and project manager liaison between Y2K management team and
division network administrators. Assess several software products to be used in
eradicating Y2K problems with data and application files throughout the entire
Comptrollers office and provided weighted results and selected the best software for
scanning the Comptrollers environment of some 3000 users. Responsible for communicating
with Y2K software vendor for the coordination ofdelivery and the configuration of the
software. Responsible for the ordering and configuration of computer hardware, as well as
for the configuration of the network for the Y2K scanning process. Coordinate the timely
review of Y2K scan data reports among division network administrators before reporting
findings and dissemination of data generated from the SQL database. Installed, configured,
and maintained SQL database repository on a NT Server for all Y2K data reports. GUARDIAN
ANGEL HOME HEALTH, Austin, Texas Vice President, Management Information Systems Director
(December 1995 to July 1999) Manage six supervisors, 94 clerical, on-call, and field
personnel; coordinatedtraining seminars and facilitated training workshops. Responsible
for electronic billing and collection of all accounts receivable (approx. $1.5M) for the
Medicare and Medicaid divisions. Managed all electronic data transfer operations and
maintained database on NT server for over 750 clients and patients. Managed/updated all
configurations on NT network to include healthcare database software. Provided LAN
support/troubleshooting for all users on the NT network to include Win 9x clients and
configuration of all MS office applications. Monitor and troubleshoot network performance.
Monitor disk and volume space on servers. Manage and configure network printers.
Troubleshoot companys healthcare software system written in Foxpro and consultwith the
programmers on any issues that may arise on the NT network. Maintained security/network
account policies on all systems to ensure patient confidentiality. Responsible for the
ordering of all software and hardware. Manage and maintain all contractual agreements with
software vendors. Served as the companys webmaster. Provided financial/statistical
information and analyzed information with company CFO for budget planning and annual
Medicare/Medicaid cost reports. Provide research and analysis for healthcare claims from
company database for the Health Care Financing Administration. Implemented the Pyxis
Automated Supply Inventory Control System and linked interface with NT network and trained
all office staff on the system. UNITED STATES ARMY, Fort Polk, LA: Assistant Special
Security Officer, Special Security Office Top Secret Security Clearance (October 1993 to
December 1995) Supervised/operated computer equipment and communication circuits in a
Windows3x and 95 environments. Ensured the maintenance and configuration of encryption
devices. Responsible for providing intelligence reports/security access reports via PC and
encryption devices for intelligence planning and tactical operations. Account for the
inventory of classified material and process local security clearances. Trained on
information security and communication security. Wrote several standard operating
procedures for dealing with classified information and supervised the training of soldiers
on these procedures. Responsible for securing top-secret facilities with various
computerized alarmsystems. Inspected tactical communication sites to ensure compliance
with National Security directives. UNITED STATES ARMY, Seoul, Korea Telecommunications
Computer Operator (August 1992 to October 1993) Supervised/operated computer equipment and
communication circuits in a Win 3x and Unix environment. Provided intelligence reports via
PC and encryption devices for United States Armed Forces Korea. Responsible for
troubleshooting communications circuits via Unix system and establishing point-to-point
links. Tested communication circuits to ensure proper data transfer. Ensured the
maintenance and configuration of electrical encryption devices.
Brent (Scott) Gordon
Home: 512-***-****
Office: 512-***-****
Pager: 512-***-****
Address: 9104 Edwardson Lane, Austin, Texas 78749
Email: *****.******@***.*****.**.**
PROFILE
A highly skilled, energetic, team-oriented technical professional with more than eight
years
demonstrated experience in the management of information services.
TECHNICAL EXPERTISE
Hardware:
IBM/PCs
Operating Systems/Network:
MS Windows 95/98
MS Windows 2000
NT Workstation 4.0
NT Server 4.0
IIS 4.0
SQL Server 6.5
Unix
NT/RAS
TCP/IP
HP Printers
HP Jet Admin
PC Anywhere
ProComm Plus
Castelle Faxpress Server
Novell Netware 5.0
NDS
NAL
ZEN Works
LAN/WAN Administration
Netshield NT
Pyxis Automated Systems
Routers
Hubs
Switches
Firewalls
Norton Ghost Images
Internet/Web:
Symantec Visual Page
MS Internet Explorer
MS Outlook
Netscape Navigator
Webmaster
Applications:
MS Office
MS Word
MS Excel
MS Power Point
MS Outlook
Castelle Faxpress
Attachmate
HP Jet Admin
Seagate Crystal Reports
Programming:
Limited experience with HTML, Foxpro, and Java.
AREAS OF EFFECTIVENESS
MIS Management:
Software Management
Hardware Management
Systems Analysis
Application Training
Consultation
Database Operations
Financial Analysis
Statistical Analysis
Installations
Configuration
Systems Security
Product Management:
Software Implementation
Y2K Network Scanning
Database Reporting
Systems Conversions
Education/Training/Certification:
ST. EDWARDS UNIVERSITY, Austin, Texas 2001
MBA, Management Information Systems, 12/36 hours completed.
UPPER IOWA UNIVERSITY, Fayette, Iowa 1995
Bachelor of Science, Business Management, Cum Laude
CARL ALBERT STATE COLLEGE, Poteau, Oklahoma 1991
Associate of Arts, Business
PRODUCTIVITY POINT INTERNATIONAL, Austin, Texas 1999
NT Server, NT Workstation, TCP/IP, IIS 4.0, NT Enterprise, A+, and Netware 5.
U.S. ARMY SPECIAL SECURITY OFFICER COURSE, Atlanta, GA 1995
Information and communication security for classified documents and electronic
media.
A+ CERTIFICATION, 1999
MICROSOFT CERTIFIED PROFESSIONAL, 1999
ACCOMPLISHMENTS
Established Local Area Network (LAN). Network administration, configuration settings,
hub,
router,
network interface cards, security controls, licenses, and account policies forNT network.
(1996)
Utilized Intel device utility to configure firewall filters (packet filtering)for the
Intel
router that supported
local area network. Established Local Area Network (LAN). Network administration,
configuration
settings, hub, router, network interface cards, security controls, licenses, and account
policies for NT
network. (1996)
Served on the Joint Commission Accreditation of Healthcare Organizations committee to
research
ways
in improving the quality of patient standards within the healthcare organization. (1997)
Implemented the installation/conversion of existing accounts receivable software system
from
DOS
environment to Windows environment. Realized software savings of approximately10K and
improved
the
efficiency in manpower and production cost by 15-20%. (1996)
Utilized project management skills to scan approximately 3000 workstations viaNetware/NT
network for
Y2K preparation. Used MS SQL Server to manage all results and to report all network scan
findings.
Experienced no significant problems with date rollover. (1999)
Configured/maintained the Pyxis supply inventory control System. This fully automated
inventory
control
system eliminated manual inventory controls and increased accountability from 70% to 90%
and
saved
1-2 employee hours per week. (1996)
Utilized Symantec Visual Page to create companys web page and served as the companys
Webmaster. (1998)
Received a bonus in 1998 for improvements made in the efficiency of the companys MIS
system.
Received the Army Commendation Medal for service as a security officer and
computer/telecommunication support for Headquarters, Fort Polk, LA.
(
1995)
Selected out of over 400 candidates to serve on the White House Communication Team.
(
1995)
Received the Army Commendation Medal for service in computer/telecommunicationsupport for
the
Korean Intelligence Support System. (1993)
Received the Army Achievement Medal for service in computer/telecommunication support for
the
Korean Intelligence Support System. (1993)
PROFESSIONAL EXPERIENCE
TEXAS COMPTROLLER OF PUBLIC ACCOUNTS, Austin, Texas
Network Administrator, Information Technology Division
(July 1999 to present)
Provide network administration troubleshooting and support among several divisions
throughout
the
agency for adding, updating, and configuring hardware/software on servers/workstations in
a WAN
of NT
4.0, Win 9x, and Novell systems.
Division network administrator for the State Treasury in a NT 4.0, Win 9x, andNovell
environment.
Responsible for adding, updating, and configuring hardware/software on serversand
workstations.
Monitor and troubleshoot network performance.
Monitor disk and volume space on servers.
Ensure anti-virus software is current on all systems.
Maintain accounts with regard to system policies and access rights for users and groups
within
Novell
and NT.
Manage and configure network printers.
Plan and create Norton Ghost Images for various computer configurations and divisions.
Consult with programmers prior to upgrades on how their code will interact with various
operating
systems and troubleshoot with them any issues that may arise in this type of situation.
Y2K subject matter expert and project manager liaison between Y2K management team and
division
network administrators.
Assess several software products to be used in eradicating Y2K problems with data and
application
files throughout the entire Comptrollers office and provided weighted results and
selected the
best
software for scanning the Comptrollers environment of some 3000 users.
Responsible for communicating with Y2K software vendor for the coordination ofdelivery
and the
configuration of the software.
Responsible for the ordering and configuration of computer hardware, as well as for the
configuration of
the network for the Y2K scanning process.
Coordinate the timely review of Y2K scan data reports among division network
administrators
before
reporting findings and dissemination of data generated from the SQL database.
Installed, configured, and maintained SQL database repository on a NT Server for all Y2K
data
reports.
GUARDIAN ANGEL HOME HEALTH, Austin, Texas
Vice President, Management Information Systems Director
(December 1995 to July 1999)
Manage six supervisors, 94 clerical, on-call, and field personnel; coordinatedtraining
seminars and
facilitated training workshops.
Responsible for electronic billing and collection of all accounts receivable (approx.
$1.5M)
for the
Medicare and Medicaid divisions.
Managed all electronic data transfer operations and maintained database on NT server for
over
750
clients and patients.
Managed/updated all configurations on NT network to include healthcare database software.
Provided LAN support/troubleshooting for all users on the NT network to include Win 9x
clients
and
configuration of all MS office applications.
Monitor and troubleshoot network performance.
Monitor disk and volume space on servers.
Manage and configure network printers.
Troubleshoot companys healthcare software system written in Foxpro and consultwith the
programmers on any issues that may arise on the NT network.
Maintained security/network account policies on all systems to ensure patient
confidentiality.
Responsible for the ordering of all software and hardware.
Manage and maintain all contractual agreements with software vendors.
Served as the companys webmaster.
Provided financial/statistical information and analyzed information with company CFO for
budget
planning and annual Medicare/Medicaid cost reports.
Provide research and analysis for healthcare claims from company database for the Health
Care
Financing Administration.
Implemented the Pyxis Automated Supply Inventory Control System and linked interface with
NT
network and trained all office staff on the system.
UNITED STATES ARMY, Fort Polk, LA:
Assistant Special Security Officer, Special Security Office
Top Secret Security Clearance
(October 1993 to December 1995)
Supervised/operated computer equipment and communication circuits in a Windows3x and 95
environments.
Ensured the maintenance and configuration of encryption devices.
Responsible for providing intelligence reports/security access reports via PC and
encryption
devices for
intelligence planning and tactical operations.
Account for the inventory of classified material and process local security clearances.
Trained on information security and communication security.
Wrote several standard operating procedures for dealing with classified information and
supervised the
training of soldiers on these procedures.
Responsible for securing top-secret facilities with various computerized alarmsystems.
Inspected tactical communication sites to ensure compliance with National Security
directives.
UNITED STATES ARMY, Seoul, Korea
Telecommunications Computer Operator
(August 1992 to October 1993)
Supervised/operated computer equipment and communication circuits in a Win 3x and Unix
environment.
Provided intelligence reports via PC and encryption devices for United States Armed
Forces
Korea.
Responsible for troubleshooting communications circuits via Unix system and establishing
point-to-point
links.
Tested communication circuits to ensure proper data transfer.
Ensured the maintenance and configuration of electrical encryption devices.