Customer Service High School
Resume:
Gregory S. Hicks
Email: ********@******.***
Address:
City: Cincinnati
State: OH
Zip: 45251
Country: USA
Phone: 513-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Highly skilled Facilities/Maintenance Technician with expertise in general maintenance and repair of building equipment including: painting, plumbing and electrical systems with 21 years experience and 12 years experience working with AutoCAD for office space solutions.Reliable worker with excellent troubleshooting skills and a willingness to learn.
Educational Background:
High School Dipolma from Turpin High School, Cincinnati OH 1/2001 to 5/1982 (General)
Job History / Details:
Summary
Highly skilled Facilities/Maintenance Technician with expertise in general maintenance and repair of building equipment including: painting, plumbing and electrical systems with 21 years experience and 12 years experience working with AutoCAD for office space solutions.Reliable worker with excellent troubleshooting skills and a willingness to learn.
Skills
Customer service experience
Project management skills
Solid communication skills
Strong team player
Strong work ethic
Supervisory experience
Timely project completion
Inventory Management
Good mechanical aptitude
Proficiency with mechanical and electric tools
Consistent work history
Blueprint interpretation
Strong interpersonal skills
Strong mechanical skills
Strong organizational skills
Wire knowledge
Manual labor skills
Establishing goals and setting priorities
Basic computer skills
Maintenance & repair
Accomplishments
Purchasing
Maintained inventory of Office building materials inventories and completed purchase requisitions as necessary.
Customer Satisfaction
Achieved high customer satisfaction for professional installation of cubicles and offices.
Project Planning
Provided and designed of project controls, cost estimation, and other business support services to management.
Blueprint Reading
Read blueprints, work orders, and production schedules to accurately determine job instructions and specifications.
Experience
November 2012 to September 2012
O'Reilly's Auto Parts Cincinnati, Ohio
Counter Sales and Delivery
Inside counter sales, shift lead, customer service and parts delivery
July 1990 to September 2012
Cincinnati Financial Corporation Fairfield, Ohio
Maintenance Worker
General maintenance including but not limited to: Office construction, plumbing, painting, electrical, moving furniture and people, pulling wires, changing lights, snow removal.
AutoCAD drawings: Designing of office space, cubicle and furniture layouts. Updating existing floor plans and designing of new department and cubicles layouts.
Customer Service and Office help: Handled day to day operations, instructed associates of what they were to be doing from day to day. Answered phones and Maintenance inquiries from people in the building. Printed & processed work orders when completed
Education and Training
1982 Turpin High School Cincinnati, Ohio
High School Diploma
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