Administrative Assistant Customer Service

Deborah L Cunningham

Email: ********@*************.***

Address:

City: Snellville

State: GA

Zip: 30039

Country: USA

Phone: 678-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Self-motivated and highly knowledgeable account receivable specialist experienced in tracking and auditing incoming funds. Manage the general ledger, prepare monthly A/R reports and coordinate activities with the Chief Financial Officer to provide performance data to the Board of Directors. Reconcile petty cash, credit card transaction, checks and cash payments. Ensure availability of funds and conduct projections for budgeting purposes. Work collaboratively with vendors and employ exceptional client management skills.

Educational Background:

High School Dipolma from Asher School of Business, Norcross GA 1/2001 to 12/1999 (Accounting Technology)

High School Dipolma from Asher School of Business Jimmy Carter Blvd., July, Norcross GA 1/2001 to 9/2012

Job History / Details:

Summary

Self-motivated and highly knowledgeable account receivable specialist experienced in tracking and auditing incoming funds. Manage the general ledger, prepare monthly A/R reports and coordinate activities with the Chief Financial Officer to provide performance data to the Board of Directors. Reconcile petty cash, credit card transaction, checks and cash payments. Ensure availability of funds and conduct projections for budgeting purposes. Work collaboratively with vendors and employ exceptional client management skills.

Highlights

Billing Analyst

Financial Management

Organizational Accountability

General Ledger Management

Interpersonal Communication

Reconciliation

Excellent multi-tasking skills

Proficient in prioritizing

Experience

January 2008 to Current

New Mercies Christian Church Lilburn, GA

Accounts Receivable Specialist

Weekly G/L posting of all revenue generated thru tithes & offerings, church events, contributions via mail & on-line contributions.

All ministry income, rental property income, bookstore sales etc: Reconcile all of the bank accounts in the G/L which include our operating account, Money Market account, payroll account and on-line giving account.

Reconcile and track all spending on all church issued credit cards on a monthly basis.

Reconcile petty cash monthly and prepare bank deposits when necessary.

Track and log all rental property income and all NSF checks.

Prepare division income and expense reports on an as needed basis.

Data input all member contributions into our contributions records electronically and manually.

Prepare weekly correspondence with members regarding NSF, Contribution and Donation Letters.

Collection of all past due rents.

Occasionally perform some accounts payable duties when needed.

Protect the organization by keeping all financial information confidential.

January 2004 to January 2008

New Mercies Christian Church Lilburn, GA

Administrative Assistant

Served as an Administrative Assistant in the office of the First Lady, Director of Pastoral Services and the Director of the Ministry Division in a wide range of duties.

Complete daily requirements i.e.

Manage directors daily calendars, manage all incoming and outgoing phone calls, schedule appointments and follow-up with all phone calls as needed.

Plan and prepare monthly calendar of events i.e. meetings, off site visits and conferences.

Pre-planning of meals and managing cost of events to meet approved budget Plan and book all travel arrangements for in-state & out of state engagements for all directors.

Perform other duties like, filing, mail distribution office supplies etc: Utilize my skills by operating the church operating computer system (ACS), Microsoft office skills to perform my duties on a daily basis.

July 2000 to December 2003

GCS Services Atlanta, GA

Billing Specialist, Warranty, Customer Service Representative

Complete and 100 percentage accurate set up and billing of customer contracts Promptly resolve non-warranty issues, warranty issues and return parts.

Answer inbound customer and service technician's calls.

Data input of service orders and dispatched service technicians to the job site.

Effectively communicate with 22 technicians on a daily basis Accounts Payable, Accounts Receivable & Collections Rep.

May 1998 to July 2000

GCS Services Atlanta, GA

Accounts Payable & Accounts Receivable Specialist

Process vendor invoices for both inventory & non-inventory purchases Updated data & balance reports in computer for month end Generate manual checks for all C.O.D.

purchases Effectively follow through on phone calls, faxes, e-mails and account statements to facilitate payment of invoices.

Maintain accounts receivable balances and over 90 day balances of manufactures receivables.

100 percentage accuracy in processing cash and credit card administration.

May 1996 to May 1998

Waffle House Inc Norcross, GA

Construction Cost Accounting Assistant

Managed restaurant building cost through budget to actual cost analysis.

Monitor workman's compensation and general liability insurance of sub-contractors.

Batch and code invoices of A/P and balance G/L accounts.

Communicate with 18 Superintendents and five project managers on a daily basis.

Education

June 1998 Asher School of Business Norcross, GA

Diploma Accounting Technology

Graduated - 3.86 GPA

2011 Asher School of Business Jimmy Carter Blvd., July Norcross, GA

Fred Pryor Seminar - Excel & Advanced Excel Administrative Office

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