Customer Service Quality

Brian Rhodes

Email: ********@************.***

Address:

City: Kendallville

State: IN

Zip: 46755

Country: USA

Phone: 260-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Results-driven, skilled, focused on achieving success and increased productivity through improvements in operations, quality, safety and administration.

Educational Background:

High School Dipolma from Gensis Systems Group, Davenport IA 1/2001 to 5/1999 (Robotic Programming/ Operations)

Job History / Details:

Summary

Results-driven, skilled, focused on achieving success and increased productivity through improvements in operations, quality, safety and administration.

Highlights

Production line management

Knowledgeable of quality control standards

Knowledge of 5S methodology

Manufacturing management

Practices safety and sanitation standards

Strong leadership abilities

Computer literate

Customer service experience

Customer relationship building

Employee performance reviews

Employee productivity reports

SAP knowledge

Strong team player

Strong work ethic

Strong interpersonal skills

Supervisory experience

Team player

Technical school training

Welder certificate

Deadline driven

Strong Welding Background

Robotic Programming

Excellent negotiating tactics

People-oriented

MIG welding professional

Member of American Welder Society (AWS)

Expertise in wire feed machines

Certified Welder

Reading drawings, models and blueprints

AWS certified

Accomplishments

Reporting

Responsible for daily reporting on production equipment, including parts produced, downtime minutes, and any quality concerns.

Supervision

Trained workers to perform duties to company standards.

Personally managed production activities to guarantee Contributed to an annual increase in productivity through improvements in operations, quality, safety and administration.

of orders were shipped on-time.

Fabricated precision custom products and which resulted in new customer business!

Experience

April 2012 to 9/29/2012 12:00:00 AM

Benteler Automotive Goshen, Indiana

Production Supervisor

Established and adjusted work procedures to meet production schedules.

Supervised production schedules, production quality and on time delivery.

Drove daily production activities with effective communication and leadership.

Met aggressive production and safety goals while minimizing equipment downtime.

Coached employees in developing and achieving individual performance goals.

Organized, prioritized and managed plant maintenance projects to keep facility safe, efficient and clean.

Education

99 Gensis Systems Group Davenport, Iowa

Certification Robotic Programming/ Operations

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