High School Customer Service

Stacey Keeney

Email: ********@*****-********.***

Address:

City: Fairbanks

State: AK

Zip: 99709

Country: USA

Phone: 907-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Ambitious and dedicated student looking for part time position within area of study, Culinary Arts and Hospitality program.

Educational Background:

High School Dipolma from University of Alaska, Fairbanks, Fairbanks AK 1/2001 to 5/2004 (Applied Business- Entrepreneurship)

High School Dipolma from West Valley High School, Fairbanks AK 1/2001 to 9/2012

Job History / Details:

Career Overview

Ambitious and dedicated student looking for part time position within area of study, Culinary Arts and Hospitality program.

Skill Highlights

Commitment to quality and service

Staff training/development

Employee scheduling

Relationship/team building

Staff motivator

CPR/ First Aid/ AED certification

Professional Communicator

Self-motivated

Goal-oriented

Strong work ethic

Rapid 10-key data entry

Cash management experience

Critical thinker

Computer proficient

Internal Auditing

Perform well in high-demand, fast-paced environments

Excel in product and service matching with client needs

Creative

Attention to detail

Compliance, banking laws and regulations

Core Accomplishments

Alaska USA Performance Award 2006

Professional Experience

May 2001 to June 2012

Alaska USA Federal Credit Union Fairbanks, AK

Branch Manager II

Responsible for hiring, coaching, mentoring and developing a team of nine employees. Maintained accuracy of teller, member service, new account and loan transactions. Completed management and branch security reports. Ensured adherence to State and Federal banking regulations paired with banking policies and procedures. Maintained confidentiality of bank records and client information. Delivered prompt, helpful, knowledgeable, courteous, accurate and professional customer service.

September 1995 to May 2001

Gottschalks/ Lamonts Fairbanks, AK

Shoe Sales

Recommended merchandise based on customer needs. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices. Maintained records related to sales. Set up creative in-store displays to meet sales promotional needs.

Education

2004 University of Alaska, Fairbanks Fairbanks, AK

Associates Degree Applied Business- Entrepreneurship

Deans List

1996 West Valley High School Fairbanks, AK

Diploma General Studies

National Honors Society

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