Customer Service High School
Resume:
David Phillips
Email: ********@******************.***
Address:
City: Willoughby Hills
State: OH
Zip: 44092
Country: USA
Phone: 440-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Excellent communicator with 7 years experience working in a demanding environment as a Customer Service/Security Representative.
Educational Background:
High School Dipolma from Buff Bay High, Cleveland OH 1/2001 to 6/2001 (General / Customer Service)
Job History / Details:
Professional Summary
Excellent communicator with 7 years experience working in a demanding environment as a Customer Service/Security Representative.
Skill Highlights
Training development
Store maintenance
Local/state health laws
Inventory control
Shipping and receiving
Telephone inquiries
International sales support
Invoice processing
Multi-line phone usage
Adaptability
Conflict resolution
Listening skills
Energetic work attitude
Strong client relations
Opening/closing procedures
Adaptive team player
Work Experience
January 2003 to June 2012
Atlas Protection LLC Montego Bay, St. James
Customer Service / Security Officer
Greeted customers entering the store to ascertain what each customer wanted or needed.Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.Assisted customers in person and via telephone.Trained new employees by providing knowledge of specific store tasks and policies.Assisted customers with store and product complaints.Prevented store losses using awareness, attention to detail and integrity.
Secured location during store opening procedure, including counting cash drawers and checking all equipment for proper functioning.Guaranteed positive customer experiences and resolved all customer complaints.Logged daily shipped and received orders.
Education and Training
2001 Buff Bay High Buff Bay, Portland
High School Diploma General / Customer Service
Completed Advanced Customer Service training
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