Customer Service Assistant

Fabio Moreira

Email: ********@***********.***

Address:

City: Oak Ridge

State: NC

Zip: 27310

Country: USA

Phone: 336-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

My objective is to work in either research, conservation, or education

Educational Background:

High School Dipolma from UNC-Wilmington, Wilmington NC 1/2001 to 7/2012 (Marine Biology)

Job History / Details:

Summary

My objective is to work in either research, conservation, or education

Education

2012 UNC-Wilmington Wilmington, North Carolina

Bachelor of Science Marine Biology

Core Qualifications

American and Brazilian Citizenship

Fluent in English, Spanish, and Portuguese

Customer Support Experience

Gel Electrophoresis

Scuba Certifications: Open Water, Advanced Open Water, and Nitrox

AAUS Scientific Diver-in-Training

Advanced computer skills in various programs including: Microsoft Exchange Servers, Microsoft Office, Customer support system (Remedy) and Autodesk 3DS Max modeling.

Completed a training for DAN Diving First Aid for Professional Divers

Experience

July 2012 to 10/8/2012 12:00:00 AM

UNCW Department of Marine Biology Wilmington, NC

Beach Nourishment Research

Independent research project comparing quantities of coquina clams (Donax variabilis) during years with and without beach nourishment

April 2012 to July 2012

UNCW Herbarium Wilmington, North Carolina

Database Creation

Created an excel database for the herbarium collection to be included in the online system

Selection of specimens for photographs

July 2007 to 10/8/2012 12:00:00 AM

Sea Education Association (SEA) Woods Hole, MA

Science at SEA Marine Biology Camp

Helped sample plankton on water surface

Trained in shipek grabs technology

Learned how to run a laboratory on a ship and gained navigation skills

August 2011 to July 2012

UNCW Department of Marine Biology Wilmington, NC

Research Assistant

Support in beach seining research trips

Fish identification and naming

Assist in fish necropsy including a large spotted eagle ray (Aetobatus narinari)

April 2011 to July 2012

North Carolina Aquarium Kure Beach, NC

Volunteer Educator

Assist guests and operations

Instruct guests to fishes and organisms in exhibits such as sea turtle and a marsh/swamp land exhibit

August 2010 to October 2011

UNCW Technology Assistance Center Wilmington, North Carolina

Technology Help Desk Staff

Provided IT support to students, faculty, and staff on campus.

Advanced computer skills in, Windows XP, Windows Vista, Windows 7, Apple iOS, Microsoft Office, Internet Explorer, Safari, Firefox and Chrome.

Computer network wiring setup. Microsoft Excel advanced training.

Trained by the UNCW IT department in customer service and computer technical support

August 2009 to April 2010

UNCW Department of Biology Wilmington, NC

Virology Research Assistant

Participation in research to control the spread of disease in human brain tumor cells

Tracked cell counts from various different species of animals

Preparation of cell medium, culturing, splitting, and separation of cells

June 2010 to July 2010

North Carolina National Estuarine Research Reserve Wilmington, NC

Estuary Research Aide

Collection and replacement of environmental probes located in the rivers and inlets of Wilmington,

Data download and processing

Testing of water oxygen level

Development of lab equipment to address specific research needs

May 2009 to June 2009

Projetct TAMAR Praia do Forte, BA, Brazil

Internship

Assisted in turtle care activities such as cleaning and feeding, aided in turtle beach rescue and retrieval

Conducted research reviews, data base development and translation of scientific findings from Portuguese into English.

Worked in the aquarium's visitor center for customers speaking different languages

May 2009 to July 2009

Institute of Humpback Whales Praia do Forte, BA, Brazil

Internship

Cetacean data collection on whale watching tours

Helped in data entry of research collected

Gave presentations on humpback whales for tourists going on whale watching tours

Memberships/Scholarly Societies

Cousteau Divers

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