Sales Manager

Patricia G. Edmonson

Email: ********@**************.***

Address:

City: Boca Raton

State: FL

Zip: 33432

Country: USA

Phone: 757-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Team-oriented Retail Sales Associate who works well in a collaborative environment, yet thrives on personal sales achievements.

Educational Background:

High School Dipolma from Elon University, Elon NC 1/2001 to 5/1971 (History and Social Science (Double major))

Job History / Details:

Career Overview

Team-oriented Retail Sales Associate who works well in a collaborative environment, yet thrives on personal sales achievements.

Core Strengths

Outstanding interpersonal skills

Strong work ethic

Cheerful and energetic

Goal-oriented

Flexible

People-oriented

Friendly demeanor

Positive outlook

Reliable and dependable

Relationship selling

Excellent time management

In-depth fashion knowledge

Accomplishments

Sales

Consistently generated additional revenue through skilled sales techniques.

Created strategies to develop and expand existing customer sales, which resulted in a 25 percentage increase in monthly sales.

Fulfilled all supervisory duties when Store Manager was on vacation or on sick leave.

Work Experience

December 2009 to June 2012

Sports Zone Norfolk, VA

Floating Store Manager/Sales Associate

Assisted customers in person and via telephone.

Earned management trust by serving as key holder, responsibly opening and closing store.

Communicated with vendors regarding back order availability, future inventory and special orders

Folded and arranged garments in attractive displays.

Communicated all store initiatives and promotions to customers to generate return business.

Guaranteed positive customer experiences and resolved all customer complaints.

Developed reputation as an efficient service provider with high levels of accuracy.

Implemented marketing strategies which resulted in 12 percentage growth of customer base.

Managed stores as needed when store manager was on vacation or on sick leave.

March 2007 to November 2009

The Barry Robinson Center Norfolk, VA

Qualified Mental Health Professional, Home-based Counselor

Conducted therapeutic individual and family therapy sessions.

Quickly responded to crisis situations when severe mental health and behavioral issues arose.

Developed and implemented treatment plans and modified when needed.

Conducted comprehensive initial in-home psychosocial assessments prior to first wraparound meetings.

Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.

June 2004 to January 2007

Battelle Memorial Institute, Norfolk Special Support Site Virginia Beach, VA

Administrator

Managed daily office operations and maintenance of equipment, maintaining accurate records for all business supplies.

Provided efficient customer service to clients.

Excelled within deadline-intensive environment, ensuring accurate and on-time completion of all projects.

Liaised with vendors to order and maintain inventory of office supplies.

Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.

Developed and implemented Standard Operating Procedure Manual which resulted in increased company efficiency and productivity.

November 1999 to May 2004

Outsource India Washington, D.C.

Partner and COO

Defined strategy and business plan for international consulting firm.

Directed strategic initiatives to achieve client acquisition and retention.

Grew profits by developing, initiating, and managing project development and implementation.

Created program that standardized employee training and led to increase in customer satisfaction by 28 percentage .

Boosted profits by 60 percentage in one year through securing business opportunities for outsourcing to Indian call-center and technology support centers.

Partnered successfully with Indian, U.S. and U.K. clients to identify and sustain revenue and cost management improvement opportunities.

Educational Background

Elon University Elon, NC

Bachelor of Arts History and Social Science (Double major)

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