Amethyst Ng
Email: ********@****************.***
Address:
City: Chino
State: CA
Zip: 91710
Country: USA
Phone: 626-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Hands-on manager with ability to achieve results while multitasking in a fast-paced environment. Leads team to achieve stretch goals and have a strong customer focus.
Educational Background:
High School Dipolma from California State University, Los Angeles, Los Angeles CA 1/2001 to 6/2005 (Biology)
Job History / Details:
Professional Summary
Hands-on manager with ability to achieve results while multitasking in a
fast-paced environment. Leads team to achieve stretch goals and have a strong customer focus.
Skill Highlights
Strive to find solutions
Results-driven
Work well under pressure and fast-paced environments
Work Experience
March 2011 to Current
Forever21 Montebello, CA
CoManager
lead and develop 5 assistant managers and a team of 140 associates with a strong focus on sales and customer service in a 6.5 million dollar store
manage payroll through effective scheduling
maintain the visual integrity of the store while pushing new receipts to the floor on a daily basis
district trainer for all newly-hired managers
ensure store compliance with Company's policies/procedures
assume all HR related paperwork according to state guidelines
Forever21, Store Manager Brea, CA
Feb 2010- Apr 2011
led and developed 4 assistant managers and 60 sales associates in a 3.5 million dollar store
turned store from being bottom 10 in the company to having 20 percentage increase in sales
managed payroll through effective scheduling
maintained visual integrity of store while pushing new receipts to the floor on a daily basis
ensured store's compliance with Company policies/procedures
assumed all HR related paperwork according to state guidelines
Forever21, Store Manager Arcadia, CA
Aug 2009- Feb 2010
led and developed 4 assistant managers and a team of 45 sales associates in a 2.5 million dollar store
reduced store's shrink from 1.7 percentage to 0.8 percentage
turned store from having negative comp sales to having an increase of 10 percentage
managed payroll through effective scheduling
maintained visual integrity while pushing new receipts to the floor on a daily basis
ensured store's compliance with Company policies/procedures
assumed all HR related paperwork according to state guidelines
Forever21, CoManager West Covina,CA
Apr 2003- Aug 2009
led and developed 3 assistant managers and a team of 40 sales associates in a 1.5 million dollar store
maintained 20 percentage increase to comp sales resulting in 2 store remodels
assisted Store Manager in daily operations of store
maintained visual integrity of the store while pushing new receipts to the floor on a daily basis
assumed all HR related paperwork according to state guidelines
Forever21, Assistant Manager West Covina, CA
Feb 2002- Apr 2003
led and developed a team of 40 sales associates
assisted Store Manager in daily operations of store
Forever21, Head Cashier West Covina, CA
Apr 2001- Feb 2002
trained cashiers on cash handling and loss prevention procedures
opened/closed the store with a focus on setting the store up for a profitable business day
Forever21, Sales Associate West Covina, CA
Apr 2000- Apr 2001
assisted customers based on their wants/needs
maintained store's appearance throughout the day
Education and Training
2005 California State University, Los Angeles Los Angeles, CA
Bachelor of Science Biology