Jessica Robinson
Email: ********@**********.***
Address:
City: St. Clair Shores
State: MI
Zip: 48080
Country: USA
Phone: 586-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Committed and motivated Office Manager with exceptional customer relation and decision making abilities. Strong work ethic and leadership skills. Reliable professional with 12 years experience in providing support in all areas of business functions.
Educational Background:
High School Dipolma from Garden City High School, Garden City MI 1/2001 to 6/1991 (General)
Job History / Details:
Professional Overview
Committed and motivated Office Manager with exceptional customer relation and decision making abilities. Strong work ethic and leadership skills. Reliable professional with 12 years experience in providing support in all areas of business functions.
Summary of Skills
Meet deadline
Meets/exceeds goals
Self-starter
Project planning
Attention to detail
Team building
Staff motivation
Employee training and development
Inventory systems
Filing
Telephone skills
Critical thinking
Scheduling
Time Management
Data entry
Client relations
Business correspondence
Meet deadline
Schedule management
Quality assurance
Typing
Accounting
Billing
Work Experience
January 2001 to Current
Art Van Furniture Bloomfield, MI
Office Manager
Highlights of duties include leadership of the customer service department. Responsible for all hiring and firing as well as coaching and developing all associates. Advise how to assist all guests in all situations by using best practices while creating loyal and satisfied guests. Develop scheduling that works for everyones needs,ensure we have all supplies required to run the entire store,organize inventory to reduce any discrepancy. Process all bad debt collections as well as generating refunds and resolving credit concerns.
Education
1991 Garden City High School Garden City, MI
High School Diploma General