Customer Service High School

DANA OTT

Email: ********@**********.***

Address:

City: Pittsburgh

State: PA

Zip: 15213

Country: USA

Phone: 724-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Motivated and Reliable future employee looking to get full-time job in retail or customer service. I've been working in customer service and cleaning for almost 19 years, but am looking to advance my career in retail sales.

Educational Background:

High School Dipolma from Peabody High School, Pittsburgh PA 1/2001 to 6/1995 (Academic)

Job History / Details:

Career Overview

Motivated and Reliable future employee looking to get full-time job in retail or customer service. I've been working in customer service and cleaning for almost 19 years, but am looking to advance my career in retail sales.

Core Strengths

Work Well with Others

Adaptability

Excellent Communication Skills

Active Listening Skills

Basic Computer Knowledge

Email Experience

Very Motivated

Telecommunication Skills

Conflict Resolution

Courteous Demeanor

Energetic Work Attitude

Quick Learner

Accomplishments

Customer Service

Greeted customers upon entrance and handled all cash and credit transactions.

Rapidly resolved client conflicts to prevent loss of customers.

Work Experience

January 2008 to Current

Christopher & Dana Morgan Irwin, PA

Housekeeper

Extensive Cleaning of house and furniture, laundry, dishes, vinyl floors and Vacuuming. Provided child care services.

April 2005 to December 2007

Paul Reith Blawnox, PA

Housekeeper

Extensive Cleaning of house and furniture, some laundry, dishes and floors.

February 2004 to March 2005

Duds & Suds Dry Cleaners Pittsburgh, PA

Customer Service

Politely Assisted customers by accurately explaining details of cleaning provided. Computed accurate prices for service transactions.

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Accurately balanced cash drawer after every shift.

June 2002 to March 2005

McDonald's Pittsburgh, PA

Cashier/Food-Prep

Worked as a team member performing cashier duties, food preparation assistance and cleaning while providing excellent customer service. Maintained cleanliness and presentation of cooking area and front cashier/sales area. Assisted customers with store and food product complaints. Replenished supplies, bags and other materials at each cash wrap. Accurately balanced cash drawer after every shift.

Educational Background

1995 Peabody High School Pittsburgh, PA

GED Academic

Contact this candidate