Manager Engineer
Resume:
*rd John Ellis
IS/IT Manager at Algebraix Data
Location
Austin, Texas Area
Industry
Information Technology and Services
Overview
Current
IS/IT Manager at Algebraix Data Corporation
Past
Network Operations Manager at 360training
Network Consultant/Open Source Advocate at Self Employed
Network Engineer & Application Developer at Intelio Technologies Inc
Data Center Manager at Hostway Corporation
CEO at TTL Host Inc
Field Application Engineer at Ricoh Corporation
Senior Portables Engineer at Dell Computer Corporation
Resource Technician at AST Research Inc
Network Systems Administrator at Lockheed Martin PoACCS
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see all
Education
Texas A&M University-Commerce
Recommendations
9 people have recommended John
Connections
230 connections
Websites
Open Source Projects
Public Profile
http://www.linkedin.com/in/johndellis
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Summary
Strong and varied background in information technology and global networking as well as
embedded device development from Digital Imaging devices to portable networking
technologies, market exposure ranges from general consumer, to specific markets such as
Massive Webhosting, and Niche Markets such as the Automated Carwash Industry, and
Construction Site information management, contributing member of the Open Source community
and active Open Source Advocate and General Technologist.
Specialties
Purchasing, branding, development, acquisition, investment arbitration, product hardware
and software design, employee management, product and project management, facility
management, data center engineering and management
Experience
IS/IT Manager
Algebraix Data Corporation
Privately Held; 11-50 employees; Information Technology and Services industry
January 2012Present (5 months) Austin, TX
Direct day-to-day IT activities
Direct in the automation of IT Systems
Create, maintain, and document all IT processes
Manage rapid response to system failures
Proactively manage security and integrity of all systems, software and IP against
unauthorized access
Support tools and infrastructure for software development and testing
Maintain databases and repositories to support company operations
Create, document, and maintain cloud infrastructure built on OpenStack
Network Operations Manager
360training
Privately Held; 201-500 employees; E-Learning industry
July 2009 January 2012 (2 years 7 months) Austin, Texas Area
Manage an internationally distributed 24x7 NOC with team members in the Philippines,
Pakistan, and Austin, TX.
Developed hardware refresh project to ensure timely budgeted hardware renewals in
production environments.
Designed and outlined 18 month infrastructure roadmap and project plan to bring systems
up to a current level of technology to relieve stress on systems.
Designed and outlined a flexible scalability and disaster recovery program.
Deployment and management of Cisco 2800 and 3900 series routers in the production
environment. To include managing routes, ipsec tunnels to remote office networks, multi-
vlan routing, route isolation, hsrp configuration.
Day to day management of Cisco CSS used for application load balancing and SSL
acceleration.
Deployment and management of Cisco 2900 series routers in satellite offices located in
Austin, Manila, and Karachi.
Daily management and maintenance of IBM WebSphere Commerce on Windows and Red Hat.
Deployment of IBM DB2 on Ubuntu Linux
Tuning of MySQL INNODB databases in a master/slave configuration.
Maintain system and application uptime to meet a 99.99% SLA, in my time with
360training.com, Inc. our uptime went from 97% to achieving 99.99% in just a few short
months.
Implemented best of breed Open Source network and service monitoring technologies
including Nagios, HypericHQ, SmokePing, and OSSIM.
Implemented Snort IDS system on the backbone layer of the production network for better
visibility and trending of possible malicious network activity.
Build and deployed centralized Syslog solution to allow for easier access and searching
of application and device logs.
Worked as part of the team to redesign infrastructure from the routers down to switch
and VLAN architecture in an effort to modernize and secure the network into a multi-
segmented and traffic isolated environment with dedicated and secure management, database,
web, storage, backup, and DMZ tiers.
John has 5 recommendations (1 manager, 4 co-workers) including:
3rd Mike McMains, Infrastructure Manager/Sr. Architect, 360
Training
3rd Brad Donaldson,
Attorney, Law Office of Brad W. Donaldson
Network Consultant/Open Source Advocate
Self EmployedNovember 2006July 2009 (2 years 9 months) Orange County, California Area
Design and implement various network technologies per customer requirements.
Develop and advocate Open Source Alternatives to proprietary software solutions.
Service maintenance contracts for customer networks and network infrastructure.
Consult customers on network service and hardware requirements.
Instruct customers on the usage or transition of various software.
Onsite implementation of Cisco ASA and Series 2800 routers for customers both in data
center and satellite locations.
Deployment and management of Foundry ServerIron switches in the Orange County data
center.
Network Engineer & Application DeveloperIntelio Technologies Inc
Privately Held; 11-50 employees; Computer Software industry
April 2006 November 2006 (8 months) Orange County, California Area
Redesigned network infrastructure to allow for scalability and security for content
deliver services.
Redesigned internal OpenVPN based distributed networking environment optimized for an
environment in which nearly employee telecommutes.
Designed OpenSwan IPSec VPN solutions to facilitate secure communications with existing
infrastructure located on enterprise customer networks.
Developed new web Enabled CCTV camera solutions to replaced existing OEM solution, this
increased margin on CCTV by more than 100%
Open Source advocate, demonstrated Open Source solutions which are lower cost and can
implement without the need for high licensing fees and provide more secure solutions.
Participated in the design of next generation products.
Provided advanced network and deployment support to internal and external customers
nationwide.
Provided hardware implementation and configuration support for proprietary systems that
were being deployed or were already in production nationwide.
Data Center ManagerHostway Corporation
Privately Held; 501-1000 employees; Information Technology and Services industry
March 2004 June 2005 (1 year 4 months) Austin, Texas Area
Led the acquisition of Hostway's second Austin data center.
Designed and supervised implementation of global backbone network.
Member of product development team responsible for the design and implementation of the
DedicatedCentral.com product line.
Managed daily operations of two data centers totaling 65,000 square feet, the largest
Hostway operation outside of Seoul, S. Korea.
Designed and supervised the build out of a modern global NOC capable of responding to
network issues anywhere within the Hostway global network.
Responsible for defining 90% of the new network design and implementation policies
being enforced across the Hostway global infrastructure.
Implemented all open source solutions for CCTV monitoring and event recording.
Implemented Asterisk VoIP based global PBX system utilizing IAX2 and SIP.
Implemented a Linux Thin Client base NOC desktop system centralizing all support
operations.
Initiated and maintained corporate sponsorship of valued open source projects via
OpenSourceMirrors.org.
Set a new standard for documentation and diagramming of all projects as well as the
aggregation of these documents into singular facility operational guides.
Envisioned and realized a total accountability inventory tracking system to keep track
of hardware, software and IP assets from warehouse to production and retirement.
Responsible for the implementation and master configration of Foundry BigIron 8000 and
4000 routers.
Managed BGP route advertisements from BigIron 8000 routers to upstream providers such
as MCI and Level3.
Managed multi-vlan routing across core backbone switch network built on Foundry NetIron
4000 and 8000 series switches.
John has 2 recommendations (1 co-worker, 1 client) including:
3rd William Jackson, Network Operations Manager, Hostway Corporation
3rd Peter Walker
CEOTTL Host IncFebruary 1997July 2003 (6 years 6 months) Orange County, California Area
Implemented and maintained Cisco Powered fiber switched network infrastructure.
Implemented and maintained Cisco Powered perimeter and failover network firewall.
Installed, maintained and supported 2000+ Red Hat Linux customer dedicated servers with
24x7 support and customer issue resolution.
Installed, maintained and supported 800+ Microsoft Windows (NT, 2000, 2003) customer
dedicated servers with 24x7 support and customer issue resolution.
Installed, maintained and supported 300+ various operating systems on customer provided
collocated servers with 24x7 support and customer issue resolution.
Installed, maintained and supported 4 corporate servers, 10 corporate workstations, and
a TeleVantage PBX phone system.
Developed support tracking and accountability, client billing, and trouble ticketing
systems.
Built and implemented marketing and advertising programs to increase client base.
John has 1 recommendation (1 partner) including:
Laura Shearer, Owner, SuperUserSolutions LLC
Field Application EngineerRicoh Corporation
Privately Held; 10,001+ employees; Information Technology and Services industry
July 1999 January 2002 (2 years 7 months) Orange County, California Area
Developed product prototypes for concept and in-development products.
Tested concept products in the field to ascertain real world marketability and
usefulness.
Made product development recommendations and assisted in the design of products to be
produced and released in international markets.
Interfaced between US and Japanese divisions to ensure product development was inline
with all parties goals and visions.
Participated in the development of award winning and ground breaking digital camera
products that revolutionized digital photography and portable electronics.
Participated in the development and testing of CDMA2000 and GPRS technologies with
embedded devices as part of a multi-company testing and development team.
John has 1 recommendation (1 co-worker) including:
2nd Paul Peissner, Director of Business Development, Ricoh (Silicon Valley
)
Senior Portables Engineer
Dell Computer Corporation
Public Company; 10,001+ employees; DELL; Information Technology and Services industry
January 1998 July 1999 (1 year 7 months) Austin, Texas Area
Provided training and training assistance to new hire and on phone support technicians.
Provided advanced customer resolutions to issues which could not be solved by support
technicians.
Made product development recommendations for future product design.
Assisted in the introduction of the Inspiron series portable computers.
Performed testing of various mainstream operating systems to determine product
compatibility and support viability.
Resource TechnicianAST Research Inc
Public Company; 1001-5000 employees; Computer Hardware industry
June 1996 January 1998 (1 year 8 months) Dallas/Fort Worth Area
Trained new hires on AST products for support and repair.
Monitored technician s calls with customers to monitor level of support being provided
to the customer and assess the need for further training.
Handled escalated calls in which the technician was not able to provide the customer
with a satisfactory resolution.
Provided product developers with reports as to trends and recommendation by customers.
Tested potential hardware and software issues and made reports to developers as to
correct combinations and potential resolutions.
Network Systems Administrator
Lockheed Martin PoACCS
Public Company; 10,001+ employees; LMT; Defense & Space industry
May 1994June 1996 (2 years 2 months) Dallas/Fort Worth Area
Built and maintained Windows 3.11 Desktops
Basic network monitoring using What's Up Gold
Novel account administration and account creation
Token Ring network deployment and maintenance
Services trouble tickets relating to desktop, and email issues
Skills & Expertise
Debian/Ubuntu
Mail Server
File Servers
Windows Server
VMware ESX
vCenter
Syslog
RRDTool
Nagios
MRTG
Red Hat Linux
Network Administration
Education
Texas A&M University-Commerce
1994 1995
Recommendations For John
Network Operations Manager
360training
John is a very gifted individual and an "A-Player". He always has a solution for any
problem he comes across, is a tremendous team player, extremely vendor agnostic when it
comes to technology, and his troubleshooting skills are unmatched. His love is with Open
Source Software but he can tackle any issue in both a Unix/Linux or Windows world. He is a
very polished and seasoned professional who has been through many software/network
refreshes and disaster recovery scenarios. At least once week John surprises me with his
ability to think outside the box. May 12, 2011
3rd Mike McMains, Infrastructure Manager/Sr. Architect, 360Training
managed John at 360training
I highly recommend John to any company that needs a dedicated and competent Systems
Administrator who is able to solve every problem, every time with the minimum of
resources. From piecing together old outdated hardware, to dealing with international
employees and understanding what it takes to bring a system up and keep it up John is the
right person. He has the ability to work across the spectrum of employees and vendors and
can simplify complex issues to a broad audience. Very easy to work with and a team
player. May 9, 2011
3rd Brad Donaldson, Attorney, Law Office of Brad W. Donaldson
managed John indirectly at 360training
John is the ultimate troubleshooter. He is the best Linux Admin I have ever worked with
and he is always a team player! Any company would be fortunate to have John as a part of
their team! May 9, 2011
3rd Walter Ruff, Corporate IT Manager, 360 Training
worked with John at 360training
I really enjoy working with John at 360training. He is a very knowledgeable IT Guru and
has the kind and funny demeanor that others in his profession seem to lack.
I can always depend on John to have the answers to my technical questions when I'm lost
and confused. He's the man with all the answers!
I highly recommend John because of his dependability, professional attitude, and
expertise. He is the 'clutch' player to have on your team! April 22, 20113rd Matt Anthony,
Regulatory Analyst, 360training.com, Inc.
worked with John at 360training
John, an excellent NOC resource. Always ready to help round the clock. I worked with
him for around an year and always found him highly dedicated and always focusing on the
problem.
I strongly recommend him. November 22, 2010
GROUP Muhammad Abbas, Data Warehouse Engineer, 360training
worked with John at 360training
Data Center Manager
Hostway Corporation
John Ellis is the most talented IT professional that I have had the privilege to work
with. With a combination of expert Unix/Linux experience, very sound Windows system
knowledge, and an extremely high pure knowledge of networking skills, coupled with
interpersonal skills, and business acumen, he ranks in the very few that I would
personally vouch for, and would be an asset to any organization. March 30, 2011
3rd William Jackson, Network Operations Manager, Hostway Corporation
worked directly with John at Hostway Corporation
I dealt with John while he was in the process of establishing the Austin Data Center. He
was very professional and made it easy to consider doing business with his company.
October 27, 2005
3rd Peter Walker
was John's client
CEOTTL Host Inc
Customer experience driven. Strong communications, constantly striving to identify
potential improvements and emplement them. December 10, 2006
Laura Shearer, Owner, SuperUserSolutions LLC
was with another company when working with John at TTL Host Inc
Field Application Engineer
Ricoh Corporation
John was excellent to work with. November 6, 2006
2nd Paul Peissner, Director of Business Development, Ricoh (Silicon Valley)
worked directly with John at Ricoh Corporation
Additional Information
Websites:
Open Source Projects
Interests:
Open Source Development, emerging technologies, high capacity high bandwidth networking,
portable computing technologies.
Groups and Associations:
Freshmeat Developer, Ebay Developer, SourceForge Project Developer/Manager
Austin High-Tech Join
Debian Administrator Join
Debian Users Join
Dell Alumni Join
DevOps at Scale Join
ESJ: Mainframe/Data Center Discussions for Enterprise IT Pros Join
East Bay Cisco Users Group Join
Geek Austin Join
Hosting Industry Join
IT Focus Expert Group Join
IT Infrastructure Management (ITIM) Professionals Join
IT Management Group Join
IT Strategists Join
Information Technology Managers Join
Information Technology Managers (IT) Join
Information Technology Managers Forum Join
Infrastructure Technology Professionals Join
Inside EA: (Electronic Arts) People, Games & Opportunities Join
LISA: The USENIX Special Interest Group for Sysadmins (formerly SAGE) Join
Network Operations Center (NOC) Professionals Join
OpenStack Join
Texas A&M University-Commerce Alumni Join
The NOC Manager Join
Ubuntu Users ( 20.000+ members ) Official Group Join
Unix Pros Join
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3rd John Ellis
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