Customer Service High School

Shaniqua Baker

Email: ********@**********.***

Address:

City: Lansing

State: MI

Zip: 48912

Country: USA

Phone: 517-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Proficient and hardworking Office Assistant with a strong ability to manage multiple projects in a fast-paced setting.

Educational Background:

High School Dipolma from Eastern High School, Lansing MI 1/2001 to 6/2012 (HS Diploma)

Job History / Details:

Career Focus

Proficient and hardworking Office Assistant with a strong ability to manage multiple projects in a fast-paced setting.

Summary of Skills

Knowledgeable in faxing/filing documents

Answering multiple phone lines

Microsoft office skills

Scheduling

Fast learner

Dependable

Ability to multi-task

Registrations

Accomplishments

Multitasking

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Administration:

Answered multiple phone lines, transfered calls to corresponding departments, filed documents.

Customer Service:

Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Professional Experience

April 2012 to July 2012

Letts Community Center Lansing, MI

Clerical

Provided efficient customer service to clients.

Developed new customer relations through telephone contact and sales activity.Increased meeting efficiency by developing meeting agendas.

Education

2012 Eastern High School Lansing, MI

High School Diploma HS Diploma

Microsoft Office training

PowerPoint classes

GPA 3.25

Professional Affiliations

N/A

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