Customer Service Sales

John Borg

**** ********* ******* ***

Oakville, Ontario

L6M 0E8

Home 289-***-**** / Cell 416-***-****

abortt@r.postjobfree.com

Summary of Qualifications

Successfully completed 22-week Electrical Pre-Apprenticeship Program Previous industrial experience as a CNC machine operator, shipper receiver and forklift operatorStrong communication skills based on a background in retail sales and concept marketingKnowledge of Microsoft Office including Word, Excel, Power Point, Outlook and the Internet Highly oriented and motivated as a team player

Certifications

First Aid, CPR & AED (2009) WHMIS (2009)

Fall Arrest (2009) Powder Actuated Gun - Hilti (2009)

Education

Electrical Pre-Apprenticeship Program 2008 - 09

The Centre, Skills Development & Training, Burlington, ONCompleted with 80% average Basic hands-on experience in installing residential and commercial wiring, including conduit bending, armoured cable and NMD90Familiar with AC Motor Control (Allen-Bradley & Cutler-Hammer), electronics and basic instrumentation, including thermistors, thermocouples and other sensorsIntroductory knowledge and experience with blueprint reading and estimatingGained hands-on experience in proper meter use and basic troubleshooting of electrical systemsIntroduction to network cabling and cable TV theory and applicationIdentification and safe use of appropriate electrical hand toolsUnderstanding and implementation of Lockout / Tagout proceduresBasic electrical material identification and use, including L16, Teck90, Liquid-tightElectrical theory and basic understanding of Ontario Electrical code

Business Administration Diploma Program 2005 - 2007

Sheridan College, Oakville, Ontario

- completed two years of the program

Ontario Secondary School Diploma 2005

Loyola Catholic Secondary School, Mississauga, Ontario

Construction 2011 - Current

DeMan Construction, Mississauga, OntarioSite maintenance/ installation, and repairsOperate lifts and various power tools

Hockey Instructor 2010-2011

Skate on Hockey School, Vaughan, OntarioPrepare and demonstrate speed, agility, and power skating drillsObserve players progression and ensure correct execution of drills

Construction Landscaping 2009-2011 Seasonal

Pro-tech Curbs Inc, Mississauga, OntarioLoad and transport company trucks to job siteReview customer inquiries / adjustmentsPrep the job site for cement extrusionMix specialized hydraulic cement for specific mold and applicationMeasure and level according to driveway /elevation drawingsExtrude cement to specific designTrial extruded cement to ensure shape and placement Inspect job site and final product

Delivery Driver 2009-2010

Bibico Electric, Burlington, OntarioShipping and Receiving / delivered and received electrical products

CNC Machine Operator 2007 – 2008

Nova Workshops, Mississauga, OntarioMaterial handling of metal and plastic productsPrepared work area and machinery for productionUploaded computer program to control water jet machineryProduced various metal and plastic parts/products for construction automobile manufacturing Shipping/receiving dutiesResponded to customer inquiries

Sales Representative 2006 – 2007

Conception Marketing, Mississauga, Ontario Direct marketing of products for client companies such as Rogers Communication and Cedar Springs WaterParticipated in promotional and sales event at the Canadian National ExhibitionAchieved a knowledge of client’s products

Customer Service Representative 2005 – 2006

Best Buy, Mississauga, OntarioFloor sales of electronics and entertainment productsCreated store displays and merchandising

Volunteer Experience

Volunteer 2005 – 2006

Sheridan Villa, Oakville, OntarioAssisted with fundraising events

References Available Upon Request

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