Customer Service Sales Manager

DAYANA DE LA ROCA

**** ***** ****** ***** *********, Ca 91605

Mobile 818-***-**** Email: *************@****.***

OBJECTIVE: To work in a professional level position bringing the organization, dedication, responsibility, a good work ethic and a desire to learn.

SUMMARY: I am a highly motivated individual with a proven ability to learn quickly, create, implement, and maintain procedures both old and new in any environment. I further possess the ability to meet heavy work assignments and deadlines under strict time constraints. In addition to my strong commitment and desire to succeed in every assigned task, I am able to work independently or as a team, with a unique ability to communicate effectively on all levels.

EDUCATION: John Francis Polytechnic –Sun Valley, Ca Diploma 2000-2004

American Career College Optical Technician 2007-2008

ABO Certified (American Board of Optometry) Licensed #177***-****

Los Angeles Valley College General studies/Business administration 2011

CERTIFICATIONS & TRANSITIONAL SKILLS:

Bilingual - Spanish

Windows, well versed computer skills Word/Excel

Basic American Sign Language

Ability to Learn Quickly

Customer Service Skills

Professionalism

Adaptable to Change

EMPLOYMENT:

Burbank Family Optometry June 2004-October 2007: Measure visual acuity, medical, and family history, perform manifest refraction, instruct patient regarding medications, tests, and procedures, coordinate patient flow, measure intraocular pressure by tonometry peripheral test, and (HRT) high retinal testing.

Caspian Gourmet Foods -February 2011-Present (business relocating) Sales Manager: Assisted in selling Pomegranate Juice and other pomegranate products including jelly to supermarkets, farmers markets and mom and pop stores. My duties focused mainly on phone sales and promoting product at promotional events.

REFERENCES: Available Upon Request

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