Sales Data Entry

Siddharth Uttamchandani

Address: ***-*** ***** ****** *******, ON M5B 2H3

Phone: +1-416-***-****

Email: *********.*****@*****.***

Education

York University, Toronto, Canada August 2006- December 2010

B.A. Information Technology & Management

The International School Bangalore (TISB), Bangalore, India June 2004- April 2006

International Baccalaureate Diploma

Technical Proficiencies

Operating Systems

Applications

Programming Languages

Microsoft Windows 98/XP/Vista/7

MS Word

Java

Mac OS/ OSX

MS Excel

C++

Cisco IOS

MS Access

PowerPoint

Internet Explorer

HTML

SQL

IT Certification

Cisco Certified Network Associate (CCNA certified) Valid till March 31st 2014

Cisco ID number - CSCO11942329

Work Experience

PBX Installation Consultant, Digitcom Canada(Toronto, Canada) April 2011- September 2011

Solely responsible for maintaining and extending the relationship between Digitcom and over a 100 different clients during the installation phase of PBX systems ; such as the Avaya IP Office and NEC Univerge SV8100. Kept clients involved during the installation process by probing for system information via a series of extensive phone calls and e-mails. Delivered approximately one hundred completely programmed PBX systems active with extensions,auto attendant, voicemail and specific client requested features. Provided remote technical support for newly installed systems.

Cisco Switch Rack Stacker / Jr. Configuration Specialist, Procter and Gamble via CompuCom (Toronto, Canada) April 2011

Part of a team that was responsible for the complete replacement of all Layer 2 Switching devices with Cisco Catalyst 3750 Switches Configured new Catalyst 3750 switches to meet Procter and Gamble VLAN specifications.Successfully installed over 15 Catalyst 3750 switches at 4 IDFs and established links to the core layer(MDF).Performed password-recovery on uninstalled switches and cleared previous configuration in NVRAM.

Student Assistant, Osgoode Law Library (Toronto, Canada) September 2008- December 2010

Coordinated and maintained the efficient running of the Osgoode Law Library and its core functions.Maintained an inventory database with the help of software and through manual data entry.Integrated personal IT expertise to utilize SIRSI (computerized library system) to facilitate in books and media circulation.Assessed patrons’ causes of concern and swiftly responded to their needs.

Business Development Intern, Generale Services (Lagos, Nigeria) June 2008- September 2008

Arranged and attended/partook in business meetings with oil companies for the sales of industrial airconditioning.Engineered a comprehensive database, using MS Excel, detailing contact information of important clientele.Acquired critical knowledge, by observing the interactions between technicians, which enhanced my understanding of the service industry.Created a close-knit relationship between Brass LNG-Nigeria (ltd) and Mandilas Enterprises which resulted in the awarding of a lucrative air-conditioning contract

Extracurricular activities

While at university and high- school I proactively participated in and organised various extracurricular activities:Frosh Leader: helped new students adjust to University life by organizing ‘ice breaker’ session and conducting campus tours.Active Member of York IT Student Association and International Students at York.TISB cultural show – Choreographed and took part in a traditional Indian dance.

Volunteer Work

I regularly contribute time and effort towards several social and community services:

Head of the VR1 Charity Campaign, Pune

In the summer of 2005 I took sole responsibility for the marketing and distribution of saffron silicone bands (similar to the the NIKE ‘Livestrong; band) in Pune, India. This was part of a worldwide initiative to raise funds for select charities in India including the CCD Trust and Aashray school for the blind.

Volunteer at Eventide home for the elderly, Pune

For 8 years I have been a proactive volunteer at the Eventide home. Visits are spent talking to the residents about their lives and families. And on select occasions I help organise a special catering service based on resident feedback and requests.

Relevant SkillsStrong leadership and delegation abilities, self motivated as well as a committed team player.Effective communication skills which foster strong bonds with patrons, colleagues and superiors. Observant and able to understand a wide range of perspectives.Committed to continuous professional improvement and development.Languages: Fluent in English and Hindi, Intermediate French.

Interests Underground Hip-Hop and Downtempo music.Competitive sport particularly soccer and cricket.Videogaming: 1st prize winner of the York University PS3 Fifa World Cup tournament which featured over 96 players.

References

Contact details available on request.

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