Customer Service Sales

Bruce Levitin

Email: *********@********.***

Address: **** ********* *****

City: Dublin

State: CA

Zip: 94568

Country: USA

Phone: 925-***-****

Skill Level: Senior

Salary Range: MAX

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Bruce J. Levitin

Results-driven and innovative business leader with 20+ years of experience growing

sales, containing costs and enhancing customer satisfaction for multi unit operations

Strategic thinker with resourcefulness, decisiveness and acumen proven through major

contributions from start-ups to industry leaders. Charismatic, articulate and persuasive; a trusted

executive. Savvy negotiator and polished relationship builder. Superb organizational skills; led

change and orchestrated complex demands for 2K+ locations and 17K personnel.

CORE COMPETENCIES

Analysis * Forecasting * Strategic Planning * Partnerships * Marketing & Sales * Retail Merchandising *

Real Estate * Construction * Facilities * Supply Chain * Fleet * Procurement * Vendor Management *

Administration * Customer Service * Human Resources * IT Systems * Project Management

CAREER SNAPSHOTS

GROWTH

Generated $5.4B annually as the Vice President of The Home Depot's Pacific North Region;

identified niche markets, expanded market penetration and built strong sales networks. Helped

grow Grand Auto's business from 30 to 340 stores.

PERFORMANCE IMPROVEMENT

Increased bottom line performance for 5 consecutive years at The Home Depot; instituted

change that improved operational efficiencies and delivered substantial and sustainable

operating cost reductions.

TEAM BUILDING

Recruited talent, mentored key personnel and developed diverse management teams. Inspired

and motivated employees to high productivity rates. Improved communication and cooperation

between corporate offices, various departments and field units. Helped develop cross-

functional teams at 24 Hour Fitness to maximize efficiencies.

CAREER TRACK & PERFORMANCE

CHIEF OPERATING OFFICER 2010 - 2012

BORESHA INTERNATIONAL Walnut Creek, CA

Purpose and Scope: Delivered energy, insight, expertise, acumen and organizational

leadership vital to meet revenue and margin targets, and other key metrics for a business

start-up with a national network of 35K distributors. Defined goals and standards; set priorities,

formulated budgets, sales, promotional and training programs. Enacted corporate directives.

Recruited and supervised 30 personnel. Monitored sales, labor, inventory, and expenses, and

ensured compliance.

* Analyzed performance data, identified opportunities for improvement and led initiatives; introduced

controls that significantly reduced corporate general and administrative (G&A) costs.

VICE PRESIDENT OF PROCUREMENT 2009 - 2010

24 HOUR FITNESS San Ramon, CA

Purpose and Scope: Managed purchasing for the nation's leading chain of fitness facilities

with 400+ locations. Directed policies, procedures and systems governing procurement

department activities. Selected vendors and negotiated contract terms. Collaborated with

corporate officers, field directors and unit managers to define business needs and developed

management solutions. Member of the Executive Real Estate Committee.

Page 1 of 2 Dublin, CA 94568 * 925-***-***** 925-***-**** * *********@********.***

Bruce J. Levitin

* Designed cost reduction programs with vendors; consolidated purchasing from individual

departments into a single procurement function which boosted operating efficiencies.

VICE PRESIDENT OF THE WESTERN REGION 1992 - 2009

THE HOME DEPOT Livermore, CA

Purpose and Scope: Drove big box retail sales and optimized P&L results for a Region with

114 stores in 4 states (CA, NV, UT, WY) producing $5.4B in annual revenue. Cultivated

strategic partnerships and managed marketing to key accounts. Directed Human Resources,

Loss Prevention, Regional Merchandising, Pro-Business, Specialty Sales, Customer Installs,

In-store Services and Delivery functions supporting 100+ stores employing 17K staff.

Responsible for remodeling projects and new store openings.

* Consistently achieved sales and operational metrics. Increased bottom line profits for 108 stores in

5 consecutive years; hired and developed a diverse and high-performing management team that

included 10 District Managers, 6 Regional Functional Managers (HR, Pro, Loss Prevention,

Operations, Specialty Sales and Customer Deliveries) and 2 Regional Merchandising managers to

implement Regional Strategies.

* Led Mid-South Region with 114 stores and $3.3B sales in 4 states from 2003 to 2004.

* Developed regional business strategies to meet market needs while supporting overall company

objectives.

* District Manager for the $500M San Francisco Bay District business with 10 stores and 2.5K+

associates; opened new locations; promoted from assistant to store manager to District Manager

within 3 years.

VICE PRESIDENT SUPPLY CHAIN 1999 - 2004

THE HOME DEPOT Atlanta, GA

Purpose and Scope: Responsible for Transportation Supply Chain for 2000+ Stores

Continued to provide the highest levels of Customer Service while reducing costs, with $3B in

yearly expense while improving Customer Service. Responsible for shipments from vendors to

60 distribution centers, to 2K stores and customers; executed relief programs for weather

disasters.

* Served on the Northwestern University Logistics Board for Transportation.

* Oversaw online sales expansion and improved delivery systems as Senior Director of Customer

Fulfillment, managed a fleet of 2K Vehicles and filled 15M store to home orders in 3 years.

SENIOR VICE PRESIDENT OF OPERATIONS 1973 - 1992

GRAND AUTO Oakland, CA

* Catalyzed growth from 30 to 340 locations in 5 states; managed Store Operations, real estate and

construction programs; logistics, facilities, IT human resources and Loss Prevention.

LEARNING CREDENTIALS

BUSINESS STUDIES

Chabot College Hayward, CA

Six Sigma Methods * Zig Ziglar * Tony Robbins

The Home Depot Executive Leadership Program

Board Member - The Home Depot Foundation's Homer Fund

Board Member - The Home Depot PAC * Board Member - California Retailers Association

Community Involvement

Girl's Inc * Children's Hospital of Oakland * KABOOM * St. Mary's Shelter * Habitat for Humanity

* BakosGroup.com/resumes/blevitin.pdf

Page 2 of 2 Dublin, CA 94568 * 925-***-***** 925-***-**** * *********@********.***

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