Manager Management
Resume:
Lynn Yazbec
Email: *********@********.***
Address: ***** ********* ****
City: Orland Park
State: IL
Zip: 60462
Country: USA
Phone: 630-***-****
Skill Level: Management
Salary Range: 208
Primary Skills/Experience:
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Educational Background:
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Job History / Details:
LYNN YAZBEC
15600 Scotsglen Road* Orland Park, IL 60462* 630-***-***** *********@********.***
CAREER SUMMARY
Senior Organizational Development Consultant skilled in implementing change, tapping talent and igniting team leaders. "Big 4" trained manager with enterprise-wide technology implementation experience. Quickly identifies root cause of issues affecting performance and works collaboratively with key stakeholders to design and implement an impactful and sustainable solution.
YAZBEC CONSULTING SERVICES 2001-PRESENT
ORGANIZATION DEVELOPMENT CONSULTANT AND EXECUTIVE COACH
Contract with organizations in multiple industries to facilitate change and improve performance.
COURSE FACILITATOR, COLUMBIA UNIVERSITY (NEW YORK)
* Act as virtual teaching assistant to faculty in Columbia`s Information and Knowledge Strategy Masters program
* Monitor student`s virtual activity during class sessions to ensure meet course requirements and act as a conduit between student and professor.
CLIENT RELATIONSHIP MANAGER, FULCRUM NETWORK
* Developed strategic alliance relationships with clients to generate business opportunities.
* Designed and implemented effective staffing processes from sourcing consultants on projects, to negotiating contracts and managing the relationship between the client and consultant to ensure satisfaction.
TALENT MANAGER, BLUE STAR PARTNERS
* Recruited and and sourced top Change Management talent for large scale enterprise-wide system implementations at Fortune 100 companies.
* Built pipeline of leads for business by developing client relationships, building brand identity through social media.
CHANGE MANAGEMENT SPECIALIST AT NISOURCE
* Designed and executed communication plan to minimize impact of enterprise-wide work management system delay on productivity at utility industry client. Increased employee buy-in by measuring change readiness and executing communication and training activities through the change agent network.
* Improved productivity by repairing damaged relationships between multiple vendors and client project team members.
EXECUTIVE COACH
* Guided pharmaceutical industry executive through multiple leader, culture and role changes due to company`s acquisition by global organization.
* Coached top sales person to transition into new leadership role, Vice President of Central Region for Fortune 100 financial services industry. Used Kenexa`s leadership assessment tools to baseline areas for development, showing measureable improvement which resulted in team reaching quarterly sales targets.
* As organization moved from a private to publicly owned company, used Capital H Group`s methodology to coach Corporate Controller to improve organizational strength, build stronger relationships with C-suite and improve teamwork within the Corporate Finance department.
* Designed and facilitated strategic planning workshop in collaboration with Accenture`s new Legal Group Director to ensure global virtual team in alignment with group objectives, roles and responsibilities.
* Advised several non-for-profit executives (Pastors, Librarians and Counselors) on how to lead and improve their organizations performance using my knowledge, skills and managerial training experience as an executive at Accenture.
AFFILIATIONS
* Authorized Facilitator of Team Diagnostic Assessment, Team Coaching International(tm)
* Chicagoland Organization Development Institute Chapter Board Member and OD Network Chicago Member
ACCENTURE 1993-2001
CHANGE MANAGEMENT MANAGER
CAREER DEVELOPMENT MODEL PROJECT
* Created career development model for internal technology organization, including communication and involvement strategy to ensure buy-in from key stakeholders.
* Developed and designed training strategy using Web cast technology for model deployment.
HUMAN RESOURCE MANAGEMENT PROJECT
* Managed supply and demand of internal change management consultant resources, maintained 95% staffing ratio.
* Managed recruiting via critical behavior interviewing methodology and succession planning pipeline.
MEETING AND EVENT PLANNING PROJECT
* Conducted assessment of existing meeting and event planning processes, tools and best practices.
* Designed organizational structure for centralized global meeting and event planning function to leverage $40 million annual expenditure.
* Developed and conducted visioning session for global leadership team and planning workshop for national planners.
* Coached new Executive Director on developing his leadership style.
CLIENT QUALITY ASSESSMENT MANAGEMENT PROJECT
* Developed strategy for implementing quality reviews on high priority global technology projects.
* Developed and conducted executive overview sessions on processes, roles and tools required for conducting quality reviews on global application development projects.
* Developed communication plan to obtain buy-in for change program throughout Chief Information Officer Division.
HUMAN PERFORMANCE ARCHITECTURE AND MODELING PROJECT
* Developed and implemented marketing and knowledge management plan for research initiative on human performance tool utilized by global Change Management practice.
* Gained knowledge and computer-based skills using system dynamics modeling techniques.
KNOWLEDGE MANAGEMENT PROJECT
* Designed organization infrastructure for global knowledge management roles and services.
* Build strong client relationships with lead key stakeholders and head of competency partners.
* Developed and delivered training materials for Change Management practitioners on how to use and benefit from internal knowledge management system.
ARTHUR ANDERSEN & CO., S.C 1985-1993
OFFICE AUTOMATION SUPERVISOR
* Received Team Leadership Award from colleagues and Recognition Award from Malcolm Baldridge Quality program.
* Implemented technology infrastructure for 3,000 users at three staff locations in Chicago.
* Effectively restructured support organization by redefining roles and responsibilities based upon employee satisfaction survey results and successfully retrained technical staff members.
* Conducted performance evaluations, development plans and salary reviews for 21 staff members on a timely basis.
* Developed electronic mail user courseware and conducted user training sessions for over 300 staff members, resulting in first global electronic mail infrastructure utilized by 60 office locations worldwide.
* Developed and delivered courseware on "Developing Interpersonal Skills" for practice management staff.
EDUCATION
* Corporate Business Coaching Certificate, Coach University, Colorado, 2003
* Masters of Science in Management and Organizational Behavior, Benedictine University, Illinois, 1994
* Bachelor of Science in Finance, University of Illinois-Champaign, 1985
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