Project Manager Software
Resume:
April Jones
Email: *********@********.***
Address: **** *** ***** *****
City: Temple
State: TX
Zip: 76502
Country: USA
Phone: 254-***-****
Skill Level: Director
Salary Range: 90
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
April Jones, CPA
3606 Oak Villa Drive, Temple, TX 76502
*********@********.***
OBJECTIVE
Enhance the business and financial stature of progressive, growth oriented company as a goal oriented team leader with extensive accounting, manufacturing, business analytics and technology experience.
SKILLS PROFILE
Managed software development team that created, developed and maintained complex transaction tracking systems for a diverse set of customers domestically and worldwide
Project management experience in hardware and software installations for outside customers and internal hardware and software systems implementations and upgrades
In-depth knowledge and experience with Microsoft Office products (Excel, Access, Word, Power Point and Publisher), manufacturing ERP systems, payroll, accounting, time tracking, and expense reporting software
Excellent organizational, time management and communications skills
Experienced in handling internal and external customer hardware and software support issues
Involved for many years in strategic planning and systems implementation for technology based systems
Self-starter, highly motivated to see tasks through to timely, successful completion
15+ years as administrator of Fourth Shift manufacturing ERP system, implementing and managing system updates and upgrades, daily operations and trouble shooting and year end close of entire ERP system.
EMPLOYMENT HISTORY
Vice President of Information Technology Department 1998-2012
Materials Transportation Company, Inc., Temple, TX
Administration and support of all hardware and software systems in the manufacturing company
Lead the design and maintenance process of the company-wide local area networking system, to include the point to point T-1 connection between the two sites
Responsible for the day to day support and oversight of the Fourth Shift ERP system, to include software updates and user help desk support
Sole responsibility for year end close of all Fourth Shift modules and year end report generation
Responsible for day to day support of ABRA payroll system to include software updates, troubleshooting and system support
Support and maintenance of ExpensePoint expenses reporting software used by salesmen and service personnel
Implemented, supported and maintained ACT! Contact Resource Management system
Implemented, supported and maintained QuoteWerks sales quoting system
Designed and created complex reports for various departments to include using data extracted from various systems databases and combined with Microsoft Excel and Microsoft Access
Managed the IT staff and work schedules
Coordinated delivery of large projects related parties. Planned and assisted staff in the implementation software and hardware upgrades and networking issues
Involved in strategic planning for business operations continuity and security
Implemented and chaired the Continuous Improvement Committee, a company-wide effort to seek out business operations improvement suggestions from the employees, research and evaluate the suggestions, assist in the implementation of the selected projects and report back to the people involved and management as to the status of the project and its effect on operations and profitability.
Project manager and team manager of software development and implementation team for integrated software and hardware systems that assist in the tracking and recording the activity associated with the battery operated lift vehicles for factories and distribution warehouse operations.
Created training materials and completed on-site classes for customers in the operation and use of the fully robotic version of this battery room management system
Planned and provided technical support for both hardware and software components of the battery room management system
Provided customer help desk support for the battery room management system and general technology related issues
Coordinated, scheduled and participated in systems installations, repair tasks and customer training
Lead strategic planning for future systems development of software and related hardware enhancements and new product lines
Involved in troubleshooting and in-depth research into customer issues, working with various persons and departments to reach a resolution
Assisted with the planning and reimplementation of the Fourth Shift ERP system, a manufacturing company enterprise requirements tracking and accounting system that has been the main software system used by MTC since 1996.
Planned, implemented and provided maintenance of the Microsoft Exchange email system
Planned, implemented, maintained and supported various Contact Resource Management systems
Upgraded the company-wide networking from a shared file system on Windows 3.1, through Windows NT servers and Windows 2000, 2003 and 2008 servers
Involved in purchasing, configuring and maintaining all the company's computer peripherals to include printers, scanners, keyboards, mice, external hard drives and other attached and wireless connected devices
Tracked, approved, researched all phone billing, both in-house wired phones and cellular phones
Handled the service contracts and maintenance agreements for all phones
Assisted users in the use, upgrade and acquisition of cellular phones
Computer Systems Consultant Specializing in Accounting Systems 1987-1998
Micro Interface, Temple, TX (Owner)
Consulted with business owners on the selection and purchase of computerized accounting and reporting systems
Planned and implemented the selected automated accounting systems
Supported, maintained and trained users on their accounting systems
Prepared custom reports per the customers specifications
Created information tracking and customer billing system in Microsoft Access, the customer was still using that system in 2011
Offered hardware and software technical support to small and medium businesses
Prepared individual and estate annual tax returns
Staff Accountant, Tax and Audit 1986-1987
Lott, Vernon and Co. LLC, Temple, TX
Programmer/Systems Analyst 1979-1981
Materials Transportation Company, Inc., Temple, TX
Programmer/Systems Analyst 1977-1979
First Federal Savings and Loan, Temple, TX
Jr Programmer/Systems Analyst 1976-1977
Motorola Corporation, Schaumburg, IL
LICENSES
Certified Public Accountant, Texas 1987
EDUCATION
Masters of Taxation Accounting, Baylor University, Waco, TX 1985
Bachelor of Science, Mathematics/Computer Science, Loyola University, Chicago, IL 1976
References available upon request
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